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Acura of Brookfield

Brookfield, WI

4.6
1,397 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,397 reviews

August 27, 2021

Acura of Brookfield provided great service and worked to fix my car. Dan went above and beyond to help get the cost down for transmission. More

by susan.serchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Acura of Brookfield responded

We appreciate the great feedback from your recent service visit with Dan.

August 26, 2021

First time doing business with you. I needed my tire appointment pushed forward a few days due to an out of state trip and you kindly went out of your way to accommodate if I was willing to leave the ca More

by Firefox2900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review about your first time visiting our store.

August 25, 2021

The dealership and staff were well educated on their product and conveyed that knowledge effectively. The team was thorough and made sure to let me know where to access answers for any future questions More

by steve.werner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Groth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaonon Yang
Aug 25, 2021 -

Acura of Brookfield responded

Congratulations. Thanks for sharing about your great experience. We hope you are enjoying your new vehicle.

August 25, 2021

Amazing sales and service. Customer since 2008, customer for life More

by Tucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baker , Alex Opio
Aug 26, 2021 -

Acura of Brookfield responded

Thanks for the amazing feedback and your continued patronage.

August 25, 2021

Workers are very cordial and provided prompt updates. Able to get a courtesy car with little effort while car was being serviced. Great experience overall. More

by Ge
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura of Brookfield responded

It is wonderful hear about your great overall experience. Thanks for sharing.

August 24, 2021

Professional and friendly every step of the way. My expectations were far exceeded. I drove in with no appointment and was taken care of immediately. More

by Donlickel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura of Brookfield responded

Thanks for sharing. We are thrilled to hear that we exceeded your expectations.

August 24, 2021

Excellent customer service! Friendly, knowledgable, great communication. I will continue to purchase from this dealership because every department gives phenomenal service and attention to customers. More

by Katieqrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura of Brookfield responded

Thanks for sharing this incredible review and recommendation.

August 24, 2021

The requested service from Acura of Brookfield was completed in a timely and acceptable manner. They were courteous in every conversation we had. Thank you for working with me More

by RDTR33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Aug 25, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review about your recent service visit.

August 24, 2021

We were extremely satisfied with the purchase experience of our certified pre-owned Acura MDX. Acura of Brookfield was the first dealer we happened to visit as we investigated the vehicle models on our list More

by michaeladearing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker, Jaonon Yang
Aug 25, 2021 -

Acura of Brookfield responded

Congratulations on your MDX. Thank you for sharing this excellent feedback about your buying experience. We appreciate your business and hope you are enjoying your MDX.

August 24, 2021

This dealership is great, the maintenance department is always very accommodating and helpful. I get the option of a loaner car if the service is going to be longer than expected, which is always very nice More

by milliehaak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura of Brookfield responded

Thanks for sharing this great feedback. We are happy that you enjoy a loaner vehicle when applicable.

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