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Acura of Brookfield

Brookfield, WI

4.6
1,397 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,397 reviews

September 11, 2020

This dealership provides excellent customer service in a very clean setting. They’re very prompt in taking care of the customer on arrival. I feel the prices are a bit on the high end, but I trust the serv More

by SWEBBER6.saw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Acura of Brookfield responded

Thank you for the the feedback about your recent service visit. We are sorry that the complimentary car wash was lacking. Next time you are in the area, please feel free to stop by and we can rewash your vehicle.

September 10, 2020

Always get great service at Acura of Brookfield. They diagnose the problem and then clearly spell out the options to resolve the problem...I have been a customer for over 25 years and always been satisfi More

by WILLIAM.MEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Acura of Brookfield responded

Thanks for sharing this great review. We appreciate your continued loyalty.

September 10, 2020

My 17 year old son took my car for service because I was unavailable. He was thrilled to be treated with respect by all employees. More

by Joni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Acura of Brookfield responded

Thanks for sharing.

September 10, 2020

I am always greeted by a professional staff, the service area is clean and the service is prompt. I appreciate the time they take to explain the service work completed after the repairs. More

by rjdrury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Acura of Brookfield responded

We appreciate this great review.

September 10, 2020

Adam was great to work with. He was very professional, polite and new exactly what needed to be accomplished. Due to great his client service, I did not need to wait at all before being tended to. More

by DJMICHALETZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Sep 10, 2020 -

Acura of Brookfield responded

Thanks for this great review about your recent service visit with Adam.

September 10, 2020

Excellent service, friendly staff and work was done on time. All repairs were explained in an easy to understand way. My car was washed and cleaned to perfection. More

by pauers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Acura of Brookfield responded

We are happy to hear that you had an excellent experience during your recent service visit.

September 09, 2020

Always a good experience with Acura of Brookfield. Gary was very helpful with the service done on my MDX- he explained what was needed, kept me posted throughout the day, and had the car done at the time p More

by mkaks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit with Gary.

September 09, 2020

Always a great experience. Fast and friendly service. Timeline as promised. Easy to make the appointment online. Service explained to me before we moved forward. More

by RENEIMON
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Acura of Brookfield responded

We appreciate your feedback about your past service experiences.

September 09, 2020

Regularly scheduled maintenance that was processed fast and easy. Even found an item that needed repair that was still covered by the warranty. All that completed in about 30 minutes. More

by TONEILL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Acura of Brookfield responded

Thanks for taking the time to share about your recent service visit.

September 08, 2020

First, I compliment the service department on courtesy extended. The scope of our vehicle malfunction was thoughtfully requested and recorded. The problem was quickly addressed, the component defective pa More

by Tomnan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Sep 09, 2020 -

Acura of Brookfield responded

We are happy to hear that everything went well with your service visit. Thanks for sharing this great review.

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