Acura of Brookfield

Friendly, efficient, and straightforward service. Appreciate the prompt calls to update on vehicle and the time it would be ready. Also liked the contactless delivery of vehicle once service was done Appreciate the prompt calls to update on vehicle and the time it would be ready. Also liked the contactless delivery of vehicle once service was done. Easy to pick up! Thanks! More

I have had great service here in the past, but have a couple comments from this time. I had the vehicle in for a recall. 1) I was not aware that gasoline would be drained from my tank - it wasn't a lo couple comments from this time. I had the vehicle in for a recall. 1) I was not aware that gasoline would be drained from my tank - it wasn't a lot, but still, I wasn't happy that I had to waste gas that I paid for. 2) I was not expecting it to take 2 hours. If I had known, I would have requested a loaner or would have had someone follow me to drop the vehicle off. More

It was a pleasure working with David! No sales pressure and a quick and easy process!! I would highly recommend this dealership to anyone looking for a used car! and a quick and easy process!! I would highly recommend this dealership to anyone looking for a used car! More

Long time customer. Great service.. Own 4 Acura’s, all purchased from Brookfield. Gary Krier has supervised all servicing. I have full confidence in his judgment. purchased from Brookfield. Gary Krier has supervised all servicing. I have full confidence in his judgment. More

Terri and Rich are amazing to work with! We appreciate the friendly sales and service they provide at Acura of Brookfield. We will continue to buy Acura. the friendly sales and service they provide at Acura of Brookfield. We will continue to buy Acura. More

This was a wonderful car shopping experience. As a woman (or for anyone) it's irritating to be talked down to or for them to assume you are uneducated. With Brookfield Acura they did not do this at all! Tre (or for anyone) it's irritating to be talked down to or for them to assume you are uneducated. With Brookfield Acura they did not do this at all! Treated me respectfully. There was no pressure to buy the day I came in for a test drive. I left, took the time to think about it & called when I was ready. Purchasing it couldn't have been easier! Again no high pressure to add extra stuff. I will be back when I'm ready for another car. More

Friendly and efficient service check in and out. The team went out of their way to accommodate a more involved service for me. The waiting room was clean and staff sprayed down surfaces at scheduled interval went out of their way to accommodate a more involved service for me. The waiting room was clean and staff sprayed down surfaces at scheduled intervals. More

I have purchased 7 Acura vehicles and had them all serviced at the Brookfield, WI dealership for more than 20 years. Until recently, I have loved the service and the service reps were amazing. The e serviced at the Brookfield, WI dealership for more than 20 years. Until recently, I have loved the service and the service reps were amazing. The experience has gone down significantly with the rapid service area. Dan and Gary continue to be outstanding. On the opposite end of the spectrum is Derrick. More

Service is just so good every time I go in. Personnel are so professional & helpful. Any questions are explained so even I can understand them. so professional & helpful. Any questions are explained so even I can understand them. More

Great service I only came in for an oil change, but service department was ready for me and I was in and out in a timely fashion. I did look at a pre-owned certified RDX and took it for a test drive. M service department was ready for me and I was in and out in a timely fashion. I did look at a pre-owned certified RDX and took it for a test drive. My only issue was the trade in value of my current Acura. I was not pleased. The RDX was beautiful!! More