Acura of Brookfield

Service department (specifically Colin) is as professional as anyone I've ever met, and shows a level of attention to detail that is unmatched by anyone. professional as anyone I've ever met, and shows a level of attention to detail that is unmatched by anyone. More

Great experience. Friendly staff, great quality of work. My car was ready for me at the time they promised. It was washed and clean I highly recommend an Acura. My car was ready for me at the time they promised. It was washed and clean I highly recommend an Acura. More

Great service as soon as I got there. They walked me Great service as soon as I got there. They walked me through everything that needed to be taken care on the vehicle. Great customer waiting area. Great service as soon as I got there. They walked me through everything that needed to be taken care on the vehicle. Great customer waiting area. More

On August 12, 2020, I received AOC Accelerated Oil Change-Filter and Multi-Point Inspection Service. My experience was positive and the Accelerated Service Manager was informative and extremely helpf Change-Filter and Multi-Point Inspection Service. My experience was positive and the Accelerated Service Manager was informative and extremely helpful. As a follow-up, Jeff Ensweiler, Service Manager followed-up to discuss my customer experience. More

Dan Surges has bent over backwards to accommodate my every need, and it’s much appreciated. I’ll remember this, and I will be back. every need, and it’s much appreciated. I’ll remember this, and I will be back. More

Great service great people but no coffee boooo. I believe the dealership suggests things that are not really necessary. I also think your prices are too high for parts. I can get the same filter fo believe the dealership suggests things that are not really necessary. I also think your prices are too high for parts. I can get the same filter for 20.00. I wii say that I am never pressured to have anything done that I am not comfortable or willing to do. More

Always polite and friendly. I am extremely happy that I bought a vehicle through you guys. The customer sevice has been top notch. Excellent service bought a vehicle through you guys. The customer sevice has been top notch. Excellent service More

Mailed coupon for discount on oil change arrived at our home on the same day as the service but was not offered at the dealer that day home on the same day as the service but was not offered at the dealer that day More

Normally 5 star rating. This time good but not great. After a B1 mtce had slow tire leak fixed (rim sanded and resealed). When came to pick up same tire (left front) was pretty flat even though this was After a B1 mtce had slow tire leak fixed (rim sanded and resealed). When came to pick up same tire (left front) was pretty flat even though this was not the leaky tire. Had to get loaner for weekend. Car was ready Monday by 9:00AM. Possible leaky valve stem. Extra effort on Acura part to make me happy. But the flat was overlooked till last minute. Still a fan, but my 1st experience where it was not exceptional which is what I expect from an Acura dealership. More

Your customer service should be the benchmark for all others. Always the best service and friendly accommodating staff. Can’t think of what you could improve, except maybe including a bottle of wine. others. Always the best service and friendly accommodating staff. Can’t think of what you could improve, except maybe including a bottle of wine. ;). You guys are absolutely the best!! More