Acura of Honolulu

Great Customer Service We did not have to haggle over what we were willing to pay and were offered financing options that met our needs. Colin Sato took the time to explain We did not have to haggle over what we were willing to pay and were offered financing options that met our needs. Colin Sato took the time to explain all the features of the 2018 ILX with Technology features. This is our third Acura and our Service Manager Frank Oros has taken care of us for over 12-years. Both Colin and Frank are an asset to the company and we hope to continue our long relationship with Acura. It helps to see a familiar face when we take our care in for service and not have to deal with someone who just wants to add on extras when they are not needed. We appreciate the honesty and integrity Colin and Frank convey. More

Dale RDX 80,000 mile basic maintenance visit as well as a recall on the airbags . Frank Oros was very professional and provided me with future maintenance opti 80,000 mile basic maintenance visit as well as a recall on the airbags . Frank Oros was very professional and provided me with future maintenance options that I signed up for. More

Great Service from Frank Oros I couldn't be happier with the service I received from Frank Oros. Not only did he explain thoroughly what was happening with my car but also showed m I couldn't be happier with the service I received from Frank Oros. Not only did he explain thoroughly what was happening with my car but also showed me a way to save money and helped me out with a loaner when I was' even expecting that. I live beyond Acura's shuttle area and so this saved me time and kept me dry during the rains. Thanks again Frank. More

Great service Employees are always friendly and helpful. We get our car back in a timely manner. If we have concerns about our car, they try to meet our needs. Employees are always friendly and helpful. We get our car back in a timely manner. If we have concerns about our car, they try to meet our needs. More

2 people who made my experience with Acura awesome! Tommy and Darwin are the only two people there that made me and my sons purchasing a car experience great! Tommy was exceptional in every possible wa Tommy and Darwin are the only two people there that made me and my sons purchasing a car experience great! Tommy was exceptional in every possible way and Darwin explained the paper work thoroughly especially to my son which was his first car buying experience. Both of their customer service was to remember and referrer to my friends and family. The new building is beautiful and professional although whenever the other employees walked around and glanced at me and my son, they did not smile and I felt no friendliest whatsoever. Thankful for Tommy tho, he made our experience comfortable and fun! More

Purchased a new Acura RDX Great experience! Anxious to receive my car...Colin is keeping me advised of it’s daily delivery/shipment status. Excellent customer service! Would h Great experience! Anxious to receive my car...Colin is keeping me advised of it’s daily delivery/shipment status. Excellent customer service! Would highly recommend him. New dealership looks great....somewhat sparse feeling....maybe some live videos/music playing to hype up the interior atmosphere. More

Great service I know when I bring my car in and Frank is my service advisor, everything will be done correctly and in a timely manner. Love the new showroom! Ni I know when I bring my car in and Frank is my service advisor, everything will be done correctly and in a timely manner. Love the new showroom! Nice and roomy. The entrance was hard to find, drove all the way around the huge block trying to find it, finally called and found it it’s right after the hotel entrance for now. Saw the new A-spec too, very nice! More