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Acura of Honolulu
Honolulu, HI
528 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 528 reviews
September 15, 2018
Great service Employees are always friendly and helpful. We get our car back in a timely manner. If we have concerns about our car, they try to meet our needs. Employees are always friendly and helpful. We get our car back in a timely manner. If we have concerns about our car, they try to meet our needs. More
by Pst
Employees Worked With
Larry Yip
September 14, 2018
Amazing Customer Service Acura of Honolulu always takes care of my needs whenever I need it! Came in to change my tires and ended up leasing a brand new car, which I’m in love Acura of Honolulu always takes care of my needs whenever I need it! Came in to change my tires and ended up leasing a brand new car, which I’m in love with!! Special thanks to my advisor Larry Yip and sales agent Thomas Miyaji!!! Mahalo! Kapua Neumann More
by Kapua Neumann
Employees Worked With
Thomas Miyaji, Larry Yip, Ryan Smolen
September 10, 2018
2 people who made my experience with Acura awesome! Tommy and Darwin are the only two people there that made me and my sons purchasing a car experience great! Tommy was exceptional in every possible wa Tommy and Darwin are the only two people there that made me and my sons purchasing a car experience great! Tommy was exceptional in every possible way and Darwin explained the paper work thoroughly especially to my son which was his first car buying experience. Both of their customer service was to remember and referrer to my friends and family. The new building is beautiful and professional although whenever the other employees walked around and glanced at me and my son, they did not smile and I felt no friendliest whatsoever. Thankful for Tommy tho, he made our experience comfortable and fun! More
by nolee29
Employees Worked With
Darwin, Thomas Lee
September 07, 2018
Purchased a new Acura RDX Great experience! Anxious to receive my car...Colin is keeping me advised of it’s daily delivery/shipment status. Excellent customer service! Would h Great experience! Anxious to receive my car...Colin is keeping me advised of it’s daily delivery/shipment status. Excellent customer service! Would highly recommend him. New dealership looks great....somewhat sparse feeling....maybe some live videos/music playing to hype up the interior atmosphere. More
by kiwikaupilideponte
Employees Worked With
Colin Sato
September 02, 2018
Great and fast service. Friendly and helpful service representative. Very nice and clean waiting area with snacks and drinks which was a plus. Fast and reliable service. W Friendly and helpful service representative. Very nice and clean waiting area with snacks and drinks which was a plus. Fast and reliable service. Was done in half the estimated time. More
by Rkokuzo
Employees Worked With
Keris Hayashida
September 02, 2018
Fast Service From drop off my car to finish, everything is fast and great. My car is well taking care of. Thank you. Will come back for sure. From drop off my car to finish, everything is fast and great. My car is well taking care of. Thank you. Will come back for sure. More
by LoveMPForever
Employees Worked With
Jacob Pokipala
September 01, 2018
Great service I know when I bring my car in and Frank is my service advisor, everything will be done correctly and in a timely manner. Love the new showroom! Ni I know when I bring my car in and Frank is my service advisor, everything will be done correctly and in a timely manner. Love the new showroom! Nice and roomy. The entrance was hard to find, drove all the way around the huge block trying to find it, finally called and found it it’s right after the hotel entrance for now. Saw the new A-spec too, very nice! More
by Nahmee
Employees Worked With
Frank Oros
August 29, 2018
Excellent Service I bring my SUV to Acura for service and have been using Larry as my service advisor. Great service, friendly and keeps me up to date on what service I bring my SUV to Acura for service and have been using Larry as my service advisor. Great service, friendly and keeps me up to date on what service needs to be done soon or in the future. Recommended! More
by SUV Mom
Employees Worked With
Ruben Lactaoen, Larry Yip
August 28, 2018
Always and excellent experience I've been an Acura owner for over 20 years and I've ALWAYS had great experiences with the service crew! All service managers are professional and per I've been an Acura owner for over 20 years and I've ALWAYS had great experiences with the service crew! All service managers are professional and personable ... they always make me feel like part of their family. More
by gail
Employees Worked With
Keris Hayashida
August 25, 2018
Larry is awesome! Larry has been my service guy for the past couple of years. He's friendly and very knowledgeable! Thanks Larry for always making our MDX service go sm Larry has been my service guy for the past couple of years. He's friendly and very knowledgeable! Thanks Larry for always making our MDX service go smoothly! More
by yorkinhawaii
Employees Worked With
Larry Yip
