Acura of Honolulu

Excellent service Paul Furtado always goes the extra mile to ensure a great experience. Service was done on time as expected. Shuttle service was on time and very fri Paul Furtado always goes the extra mile to ensure a great experience. Service was done on time as expected. Shuttle service was on time and very friendly More

Acura recall service Service.was good but the wait time just to drop off my car was ridiculous however, when it was ready to pick up, it didn't take long Service.was good but the wait time just to drop off my car was ridiculous however, when it was ready to pick up, it didn't take long More

Great service . I can always count on Paul Furtado and team to deliver. He also scheduled my next service appointment and made sure to schedule a loaner so that I . I can always count on Paul Furtado and team to deliver. He also scheduled my next service appointment and made sure to schedule a loaner so that I can get my kids to school and myself to work on time. More

Great Customer Experience I was referred to Jason Thai by another Acura owner. Jason was extremely knowledge and made to purchase easy and quick. After it was all over , I felt I was referred to Jason Thai by another Acura owner. Jason was extremely knowledge and made to purchase easy and quick. After it was all over , I felt like I had made a new friend. More

Excellent First Purchase! I was really just beginning my search for a luxury car - I was not looking to seriously buy anything for another year. My cousin and I met Randy Bote I was really just beginning my search for a luxury car - I was not looking to seriously buy anything for another year. My cousin and I met Randy Botelho and explained the situation. Randy asked a few questions and really let us steer the expectations of the experience. He answered all of our questions and offered a test drive just to check it out. What a drive! Randy was very knowledgeable and very patient. When I told him that my husband would need to come and check the car out, Randy was more than happy to oblige. He was just as patient and knowledgeable the second time...! More

Great Service and totally satisfied. I know they are going through renovation and building a new show room and waiting area. Although they are planning to build and totally satisfied. I know they are going through renovation and building a new show room and waiting area. Although they are planning to build a new show room and waiting area. I went in for a simple service and they did a warranty repair on the spot. Awesome service and saved me a trip back. Highly recommended. More

Service Paul has been my service advisor for 3 years.He has provide exceptional customer service from day 1.He has always been very helpful when I took my veh Paul has been my service advisor for 3 years.He has provide exceptional customer service from day 1.He has always been very helpful when I took my vehicle in for any service needs.If anyone is looking for shop where you can service your vehicle trust the guys and gals at Lithia Acura especially Paul Furtado.Keep up the great work. More

Customer Service Paul Furtado is very patient and understanding. He always call back. The only problem I have is that no one takes responsibility to answer the phone . Paul Furtado is very patient and understanding. He always call back. The only problem I have is that no one takes responsibility to answer the phone . More

Best service available Richard the customer service rep was awesome. He was friendly, provided professional service, and most importantly got the job done. I would definitel Richard the customer service rep was awesome. He was friendly, provided professional service, and most importantly got the job done. I would definitely go back to him for future needs and would recommend him to anyone. More

very simple and a quick process All you have to do is make the appointment several weeks in advance. Acura is quick to complete an oil change and they will wash/vaccuum your car too All you have to do is make the appointment several weeks in advance. Acura is quick to complete an oil change and they will wash/vaccuum your car too if you want. Thanks. More