Acura of Honolulu

Acura service department Great service and vehicle was ready ahead of time. Paul Furtado was very helpful with the battery replacement. He recommended to wait for vehicle. If Great service and vehicle was ready ahead of time. Paul Furtado was very helpful with the battery replacement. He recommended to wait for vehicle. If vehicle would not be ready in time he offered a shuttle and a loaner vehicle. More

Excellent Service From the moment I drove up, I was greeted by Paul. He was friendly, professional and thoroughly explained what would happen with my car servicing. A From the moment I drove up, I was greeted by Paul. He was friendly, professional and thoroughly explained what would happen with my car servicing. As promised he called me when my car was ready and went over the work done. My shuttle driver was excellent as well. I was happy with the service I received. More

Excellent! We have been customers for over 30 years. Customer service has always been exceptional! You are treated like family. When service is done, I receive We have been customers for over 30 years. Customer service has always been exceptional! You are treated like family. When service is done, I receive a thorough explanation of what was done, and what may need to be done in the future. I would highly recommend purchasing an Acura! More

Awesome Customer Service Larry Yip is a great rep for my vehicle. Always there when I have a question about my vehicle and takes good care of what is needed for my vehicle fo Larry Yip is a great rep for my vehicle. Always there when I have a question about my vehicle and takes good care of what is needed for my vehicle for great performance. Overall, Acura is a great place with awesome cars and awesome people like Larry! More

Sales Shortfall Bobby Berg is awesome! No pressure sales, very patient and informative. However, Colin Sato does not need to be in sales. He was visibly frustrated Bobby Berg is awesome! No pressure sales, very patient and informative. However, Colin Sato does not need to be in sales. He was visibly frustrated with the inability to patiently explain the Acura Incentives I inquired about. His contradicting explanations and lack of knowledge of his own product further complicated my experience with this dealership. Patience is not his strong suite. Further insult was from the "Manager" Larry Davis who chose to sit behind the desk and not interact with me directly. Had he and Mr. Sato taken the time to explain, with patience, educate me further on the Acura advertisement I would have purchased without hesitation. I was in a position to purchase and ready to close this deal. More

Recall and safety check Car was finished in 1 hour. Great shuttle drop off and pickup. One reason I buy from Acura. Close to my working place so great for service and shutt Car was finished in 1 hour. Great shuttle drop off and pickup. One reason I buy from Acura. Close to my working place so great for service and shuttle. More

Service Excellent customer service all around. I always look forward to my shuttle rides with Roger. However, he had to do another drop off in the opposite d Excellent customer service all around. I always look forward to my shuttle rides with Roger. However, he had to do another drop off in the opposite direction of where I needed to go that morning, so my service consultant called me an Uber to get me to work. More

Great experience Larry has the experience of car requirements. Write up has been completed as requested. Answer my questions best of knowledge which I was satisfied. Larry has the experience of car requirements. Write up has been completed as requested. Answer my questions best of knowledge which I was satisfied. Recommend Larry to assist other patrons same quality service. More

Ask for Isaac in Sales for the best experience My salesman Isaac made all the difference for making my buying experience a successful and enjoyable one. He spent all the time I needed to get famili My salesman Isaac made all the difference for making my buying experience a successful and enjoyable one. He spent all the time I needed to get familiar with my purchase and lease options and helped me get the best deal possible. I highly recommend him to anyone wanting to drive an Acura! More

Excellent Service Department Great service department. Larry, who serviced our car, is very friendly and knowledgeable. He thoroughly and patiently explained what services were Great service department. Larry, who serviced our car, is very friendly and knowledgeable. He thoroughly and patiently explained what services were provided and what to expect next. We look forward to working with Larry again. More