Acura of Johnston

Made it super easy to find the car I wanted, plan for the transition from my old car to the new one and spent a total of 15 mins doing paperwork. Awesome! transition from my old car to the new one and spent a total of 15 mins doing paperwork. Awesome! More

Great bunch of guys. I have been buying Acura for the last 9 years. Great vehicle last 9 years. Great vehicle More

I’ve done my service at Acura or Johnston since I purchased the car. They communicate well, are done when promised and never leave me with surprises. purchased the car. They communicate well, are done when promised and never leave me with surprises. More

Timely service. Was not aware of the new way to show you the service being done on the phone. the service being done on the phone. More

Staff was responsive and helpful. They highlighted potential issues, but didn't push me to make any repairs I didn't want to at this particular time. potential issues, but didn't push me to make any repairs I didn't want to at this particular time. More

Clean Friendly faster service to get any car services Clean Friendly faster service to get any car services done. The services guys are very helpful any questions. Clean Friendly faster service to get any car services done. The services guys are very helpful any questions. More

I brought our car around November and this is our third time taking the car that cost 35k in the shop. First two times we took it they didn’t give us rental talking about they didn’t have any car available time taking the car that cost 35k in the shop. First two times we took it they didn’t give us rental talking about they didn’t have any car available and they will call when they do. Two weeks later no one call us and they have our in the shop for two to three weeks. Just on Saturday I picked up my car just to find out it still having the same issue after spending 4000.55 on it. I’m starting to think that we made a bad decision by buying our car over here More

Tyler was very helpful and great to work with! Would give him 5 stars - his name is not listed to rate. We were there on a Saturday and although it did not impact our service at all, he seemed to be the only him 5 stars - his name is not listed to rate. We were there on a Saturday and although it did not impact our service at all, he seemed to be the only person working with the clients and when we called to ask a question, the hold time was extremely long. And I do not fault Tyler whatsoever in this.someone in front of me had coupon. Myself and another client acknowledged we did not receive coupons - and we have been loyal to your group for 3 years since moving to IA. Tyler tried to explain why some people receive coupons and others not but this does not seem consistent in treatment of clients.in the end, he provided a 10% discount - which was greatly appreciated. Just felt he needed more support and across the board consistency with access to discounts. More

Very polite and helpful. Had a loaner car for me while mine was being worked on. mine was being worked on. More

All of the employees I worked with were respectful of my needs and budget and worked to get me what I wanted in that range. They made my trade happen without me having to complete extra steps outside of the needs and budget and worked to get me what I wanted in that range. They made my trade happen without me having to complete extra steps outside of the dealership. More