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Acura of Johnston
Johnston, IA
1,230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 12, 2015
2015 Acura TLX Brian was very knowledgeable in the Acura products and could answer any question I had with out hesitation or the usual "I will have to look into that Brian was very knowledgeable in the Acura products and could answer any question I had with out hesitation or the usual "I will have to look into that". Very personable and made me feel very at ease with every step. Tim Atkinson was also very polite and very knowledgeable with the finance and made my purchase very smooth. More
by Maldonado, Lisa65
Employees Worked With
Timothy Atkinson, Brian Fluegge
Helpful April 08, 2015
Great service department - Poor sales department No one from the Sales department reached to us out upon purchasing our MDX in 2012. However, the Service department contacted me several times prior t No one from the Sales department reached to us out upon purchasing our MDX in 2012. However, the Service department contacted me several times prior to and after a simple oil change. I would recommend the Service department, but not the Sale department. More
by mdx2012
Employees Worked With
Matt Johnson
April 08, 2015
Service Matt helped me out from start to finish. Very professional and helpful. He quoted a price for service and the final price came back right where he sai Matt helped me out from start to finish. Very professional and helpful. He quoted a price for service and the final price came back right where he said it would. More
by Nick Beiter
Employees Worked With
Matt Johnson
April 05, 2015
Regular service Everyone was welcoming, service was thorough and quick. I waited for completion of service and, as always, I enjoyed the waiting room and awesome cof Everyone was welcoming, service was thorough and quick. I waited for completion of service and, as always, I enjoyed the waiting room and awesome coffee machine! More
by chkern
April 01, 2015
great customer experiance Jazz ...great customer experience!... the sales and finance so kind and friendly...after i bought my car i had problems the next day...they took reall Jazz ...great customer experience!... the sales and finance so kind and friendly...after i bought my car i had problems the next day...they took really good care of me!! More
by bosna77
Employees Worked With
Scott Brown, Timothy Atkinson
March 31, 2015
Amazing customer service My parents recently purchased a new car for me and I couldn't have been happier when they chose to get me a 2015 Acura RDX. The sales associate was so My parents recently purchased a new car for me and I couldn't have been happier when they chose to get me a 2015 Acura RDX. The sales associate was so kind and friendly and made the experience of getting a new car fantastic. I would definitely recommend anyone to get an Acura and visit the dealership in Johnston Iowa. You won't regret it!! More
by heyitspawn
March 19, 2015
Wonderful experience ! Service was wonderful ! I'm happy I chose this dealership out of all The surrounding ones. Thank you for the outstanding service you provided me. Service was wonderful ! I'm happy I chose this dealership out of all The surrounding ones. Thank you for the outstanding service you provided me. More
by Lela
Employees Worked With
Timothy Atkinson
March 16, 2015
Service Visit - Spring 2015 I cannot express how pleased and satisfied I continue to be with Acura of Johnston. I've had my vehicle for over a decade and it runs really well. The I cannot express how pleased and satisfied I continue to be with Acura of Johnston. I've had my vehicle for over a decade and it runs really well. The service staff are excellent and do not seem to mind dealing with a somewhat paleolithic member of their products. Mr. Johnson has been the primary caretaker of the car and I continue to find him courteous, responsive and thoughtful beyond any expectation. I've worked with the other service staff as well, just less frequently. All are excellent. I expect to continue with Acura of Johnston for the duration of my ownership my car. More
by Syzygy64
Employees Worked With
Matt Johnson
March 11, 2015
Best car purchase experience EVER! I needed a larger car to fit all my grandchildren (and yes, I was ready for a newer car), but the only dealership for many miles around that carried a I needed a larger car to fit all my grandchildren (and yes, I was ready for a newer car), but the only dealership for many miles around that carried a variety of high quality used vehicles seemed to be Acura of Johnston. I started the process online and via phone calls and then finished up on site. John and the entire staff were fair, professional, fun to work with and delivered the car I wanted with no surprises or high powered sales tactics. I have bought and sold many cars over the decades, but this is the best car purchase EVER. Thank you Acura of Johnston. More
by lm52
Employees Worked With
Timothy Atkinson, John Rowold
March 10, 2015
Comments on overall service experience I had a great service experience on my 2014 Acura RDX, but I was very disappointed in the quality of the car wash I received as a part of my service. I had a great service experience on my 2014 Acura RDX, but I was very disappointed in the quality of the car wash I received as a part of my service. The car was still dirty, there were marks from the dirty towels that had been used to attempt to dry the car, and in the right light there seemed to be more scratches in the clear coat of the car as well. After attempting to do what I could to fix it in the parking lot before I left, I ended up visiting a car wash and doing it again myself to attain the quality of clean I choose for my car. More
by abuengerdc
