Acura of Johnston

Arrived as the service dept. opened and received prompt courteous service. Was out in one hour. courteous service. Was out in one hour. More

I had a flat tire and they found they were not able to repair it because I hit a pot-hole, so they replaced the the tire. repair it because I hit a pot-hole, so they replaced the the tire. More

Scott was very responsive and listened about an issue I had without being defensive or quick to dismiss. He was wonderful and kept communication open had without being defensive or quick to dismiss. He was wonderful and kept communication open More

Everyone is very pleasant to work with. I never feel like I am inconveniencing anyone, which I greatly appreciate. I'm disappointed that the adaptive cruise had been having some issues, and that it like I am inconveniencing anyone, which I greatly appreciate. I'm disappointed that the adaptive cruise had been having some issues, and that it allegedly wouldn't be covered by the bumper to bumper warranty. The warranty person was out the day I was there, but I was told this would be confirmed with that person once he or she was back in the office. I still have not heard back, and I even sent a reminder via the text message system used by the dealership. More

I would recommend their service department to anyone. They have a knowledgeable and friendly staff always willing to go the extra mile to make sure the job is done right and the customers needs are met. They have a knowledgeable and friendly staff always willing to go the extra mile to make sure the job is done right and the customers needs are met. More

Professional dealership that I trust to take care of my vehicle -timely and friendly service vehicle -timely and friendly service More

Service was performed efficiently. Everything was explained to me, and my questions were answered. I was fully satisfied with the service. explained to me, and my questions were answered. I was fully satisfied with the service. More

Technician did a great job. Responded well to my concerns. Service mgr dismissed my concerns. My not return concerns. Service mgr dismissed my concerns. My not return More

Experience was pleasant and the manager was very informative on diagnostic procedures and potential issues with our vehicle. The vehicle runs better and gets better mileage after the valve job and informative on diagnostic procedures and potential issues with our vehicle. The vehicle runs better and gets better mileage after the valve job and fuel system cleanse. More

Very helpful staff they were very helpful and made the buying process smooth and quick buying process smooth and quick More