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Acura of Johnston

Johnston, IA

4.5
1,230 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,230 reviews

November 22, 2021

Great service friendly people and they care about the customer. They make you feel very comfortable More

by OLYMPIAKOSIOWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears, Arnes Sacic, Billy Douangsithi, Noah Dolan, Spencer Ridgway, Tempest Wetrich, Thomas Luong, Thomas Ridge, Lake Hardy
Nov 22, 2021 -

Acura of Johnston responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 22, 2021

It was my first time with the service center at Acura of Johnston. Scott my advisor was very helpful and had great customer service. He was knowledgeable about the recommendations of my multipoint inspectio More

by Sieu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Nov 22, 2021 -

Acura of Johnston responded

Thank you for your business and this review. We're happy to hear that Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 20, 2021

very professional and courteous. explained what service was done as well as any service work that should be done in the near future. More

by aggiekrausman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lake Hardy
Nov 21, 2021 -

Acura of Johnston responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Acura of Johnston. Please don't hesitate to reach out if you need anything else. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 19, 2021

Always have my best interest in mind…they make me feel that spending money really is worth it…bc it is! Lol! Our Acura’s (3rd MDX) last over 100,000 miles and still drove and looked great bc we do the Mai More

by COWMORECOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Nov 21, 2021 -

Acura of Johnston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Johnston. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 19, 2021

Jack was excellent and very responsive to all my questions. Craig also was also excellent More

by MG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Mesenbrink, Jack Bryant
Nov 21, 2021 -

Acura of Johnston responded

Here at Acura of Johnston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jack and Craig, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 18, 2021

Hasan was amazing to work with, very friendly and nice! I will work with him on my next car purchase 😁 More

by Rosa 🌹
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Muratovic
Nov 19, 2021 -

Acura of Johnston responded

Thank you so much for your kind words for Hasan, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 17, 2021

Team is responsive and focused on delivering quality service. Easy quick solutions with the customer in mind. More

by rclausen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Douangsithi, Lake Hardy
Nov 17, 2021 -

Acura of Johnston responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 17, 2021

Great experience, purchased Murano from Hasan. Thank you Hasan for working with me to a good deal. More

by joycey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Muratovic
Nov 17, 2021 -

Acura of Johnston responded

Thank you so much for choosing Acura of Johnston! Congrats on your new Murano, and let Hasan know if we can be of any more assistance! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 13, 2021

Hasan and Sales Manager (Craig) made the purchase process very easy and convenient. They were extremely accommodating. Love my TLX! More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Muratovic
Nov 14, 2021 -

Acura of Johnston responded

Frank, It's great to hear that Hasan and Craig were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new TLX! Thanks again for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 11, 2021

Simplest and easiest car buying experience I’ve ever had! Hasan and the team were very helpful, kept me informed about my purchase, and we’re incredibly professional. More

by GARRETT.HUFFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Craig Mesenbrink, Jack Bryant, Hasan Muratovic
Nov 12, 2021 -

Acura of Johnston responded

Thank you, Garrett, it's fantastic to hear that Hasan and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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