Acura of Johnston

Cody S was a great consultant. My experience with him far exceeds any other in my recent car shopping endeavors! He was honest and made me feel welcomed. Highly recommend! exceeds any other in my recent car shopping endeavors! He was honest and made me feel welcomed. Highly recommend! More

All about the sale First impression of Cody we could tell he was new, but at same time was still helpful. His boss actually suggested the RDX. The car was used so it was First impression of Cody we could tell he was new, but at same time was still helpful. His boss actually suggested the RDX. The car was used so it was understandable that it would not be in perfect condition. Interior detail done was lacking. There was still foot prints on glass and old dry milk. Cody and Sejad expressed how car was well taken car of and no rust which was not true. Part of the deal was that dealership had it repaired properly. It was not. Body guy used bondo and chicken wire which is going to hold in water and create more rust in future. Once sale was made I haven't had any sort of follow up from either sales reps. It's been over a month and no paper has yet to arrive regarding payments. I wasn't informed about which bank I was approved through for financing. My opinion about dealership overall is that their selection is nice, but customer service is not so great. More

Punctual, respectful, efficient service experience I experienced a stall of my Acura TL late one evening. I contacted AAA and arranged for the vehicle to be transported to the Service Dept at Acura of I experienced a stall of my Acura TL late one evening. I contacted AAA and arranged for the vehicle to be transported to the Service Dept at Acura of Johnston, Early the next morning I called and left a message about the car and was contacted by Jeremy Gorsuch right after 7 AM. I explained the problems. Jeremy called me back approximately90 minutes later. He described the problem as a failed alternator. He indicated that it could be serviced within that day. The vehicle needed its "routine" as well, and he said that would be no problem. By 3:30 PM. I heard back that all had been completed and Jeremy indicated he would have the shuttle pick me up. I was back at the Service Center within 45 minutes and in my now wholly normally functioning automobile and home. The work was completed within 20 hours of my breakdown. I've pleased with the efficiency of the repair and service and the professionalism and courtesy of the staff. More

Impressed! This was my first required service on my new ACURA MDX. I liked that I did not need to make a appointment! They service personnel were quick, precise This was my first required service on my new ACURA MDX. I liked that I did not need to make a appointment! They service personnel were quick, precise & super accommodating! I had purchased the lifetime oil change package & glad it’s with a dealer I appreciate because they appreciate me! More

service Great service & Great management: Sejad and sales rep took the time to work with us to reassure we walk out as satisfied customers. Went above and bey Great service & Great management: Sejad and sales rep took the time to work with us to reassure we walk out as satisfied customers. Went above and beyond. I could use a free car wash tho ;) More

Jeremy is always ready to answer any of my questions and helps me understand what my service needs are. He is very helpful! He is a great service advisor! helps me understand what my service needs are. He is very helpful! He is a great service advisor! More

A-Z service Had my 13 TSX in for just about every routine service it could need. Easy schedule, shuttle service (drivers were great and timely) all the work was Had my 13 TSX in for just about every routine service it could need. Easy schedule, shuttle service (drivers were great and timely) all the work was completed. Freshly washed car to wrap it up. 5 stars. More

Friendly & efficient Polite and service on time, and I'm confident the work done is complete and correct . I was given advise on future service needs for my vehicle regar Polite and service on time, and I'm confident the work done is complete and correct . I was given advise on future service needs for my vehicle regarding mileage More

Missed compliment carwash Your service is great and has been great. No biggie but last visit my car didn't get the complimentary car wash. My car was washed every time I have Your service is great and has been great. No biggie but last visit my car didn't get the complimentary car wash. My car was washed every time I have an oil change service there. More

Great experience Had a very good experience and I highly recommend that all my fellow Army members and my labor members come to Accra and talk to Cody semler Is the b Had a very good experience and I highly recommend that all my fellow Army members and my labor members come to Accra and talk to Cody semler Is the best salesman here More