Acura of Johnston
Johnston, IA
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Work was done correctly. Wrong tires were delivered which delayed 1 day. Then on test drive found that the wheel bearings were shot. Was told 1 day was needed to replace bear Wrong tires were delivered which delayed 1 day. Then on test drive found that the wheel bearings were shot. Was told 1 day was needed to replace bearings. Should have received car on Wednesday but it wasn’t done til Thursday More
In the past my family has purchased 5 Acuras from this dealer. I was looking on line for another one, wasn't having much luck as nobody had what I was looking for. Then one came in, and was ablecto make dealer. I was looking on line for another one, wasn't having much luck as nobody had what I was looking for. Then one came in, and was ablecto make a deal. Love my new MDX! Everyone at this dealership is great to work with. Scott in Service is great as well. When it comes time for my wife's new car, she will be looking for her 4th TL! More
Scott was very helpful and knowledgeable. He explained everything to me and when more service was needed on my vehicle, he called me and let me know. He explained everything to me and when more service was needed on my vehicle, he called me and let me know. More
I could not be more pleased with the service I got on my 2017 nsx. Scott did everything anyone could do to make the service visit a pleasant experience. 2017 nsx. Scott did everything anyone could do to make the service visit a pleasant experience. More
When we arrived at the dealership they treated us nice right from the start anything we wanted to look out or see on the car they were helpful I would buy from these people again very nice place to do bus right from the start anything we wanted to look out or see on the car they were helpful I would buy from these people again very nice place to do business More
Bad just bad, worst car buying experience of my life. First the Acura of Johnston add a useless interior warranty for 2k. Second when they "fixed the numbers to make it work for me" they actually added First the Acura of Johnston add a useless interior warranty for 2k. Second when they "fixed the numbers to make it work for me" they actually added $500 to the deal for nothing. Third it's been 6 weeks and they still have not paid off my trade in. Now after the original loan company has called me to verify my info, they want me to come back and sign new paperwork and bring in $500 additional down payment. I also had to replace the brakes 2 weeks in. More