Acura of Peoria

My experience at Acura of Peoria was very good. I was warmly greeted by my client advisor, Steve Hamilton. He made me feel comfortable and sincerely listened as to what kind of vehicle I was searching f warmly greeted by my client advisor, Steve Hamilton. He made me feel comfortable and sincerely listened as to what kind of vehicle I was searching for. I was able to test drive 3 or 4 vehicles and I didn't feel rushed at all. He was very patient and helpful as I weighed the pros and cons of the vehicles under consideration. I was introduced to many members of the dealership team and they were all very nice and friendly. Steve even insisted on helping me drive the car I purchased off the lot that very day and had to go out of his way to help me swap cars around as I had driven one in to the dealership obviously, and I was alone during this purchase. He went above and beyond to accommodate me and gave me exceptional customer service. He was a pleasure to work with and I will most definitely recommend him to others in the market for a new vehicle. More

This was our second car purchased through Acura Of Peoria my first was a New Acura TSX my family and I luv it this was my second car Steve Hamilton the management desk and finance Manager Mike were excellent my first was a New Acura TSX my family and I luv it this was my second car Steve Hamilton the management desk and finance Manager Mike were excellent to work with, my family and i thank you again= More

I stopped in at this dealer just to look around and drove away in a new RDX. Stanley met me in the parking lot, greeted me and make me feel at ease right away. He asked me what I was looking for and how I wa away in a new RDX. Stanley met me in the parking lot, greeted me and make me feel at ease right away. He asked me what I was looking for and how I was going to use my vehicle. He seemed like he had my interests at heart. From there we looked at models which I had several to choose from. Then we went on an amazing test drive which he spent the time to explain all the features of this vehicle. I never felt pressured and although the process took us well past closing time, I never was rushed and truly enjoyed my shopping expereince. I would definately recommend this dealer and Stanley Brown to all my friends... More

Joe Monaco was right there to greet me when I arrived. He inspected the issue, checked with a supplier and gave me a time frame when the work would be completed. He followed up with a phone call and even He inspected the issue, checked with a supplier and gave me a time frame when the work would be completed. He followed up with a phone call and even completed the work a day early. Great job! More

We were at Acura of Peoria to pick up our '07 TL after being serviced. Stanley Brown approached us asking if there was anything he could do. As we got talking he inquired about our current vehicle and a being serviced. Stanley Brown approached us asking if there was anything he could do. As we got talking he inquired about our current vehicle and after inspecting it said he could make us a great deal on a new TL. Stanley is by far the best Sales person we've ever worked with. He was genuinely interested and really listened to what we said. This is the first time we felt a sales person was working to get the best possible deal for us. We received a great price for our trade and on a new TL. He was able to answer all our questions on both the technical and features of the new TL. He even set up the navigation system and preset some radio stations for us. His after purchase follow up has really demonstrated his honesty and integrity. We were so pleased with his sincerity we returned the next day and purchased a used vehicle from him also. More

Went in for service of my Ridgeline and met Stanley while waiting and ended up purchasing the TL on the showroom floor. Stanley did a great job. All was very good - delivery was fair, clearing out the waiting and ended up purchasing the TL on the showroom floor. Stanley did a great job. All was very good - delivery was fair, clearing out the Navi, previous owner info from Chicago, they're peronsal info and their hands link was not cleared out - not good. TL is still showing in its diagnostics review on the Navi that work needs to be done from as early as January '11 and it appears this was not addressed. Will need to return to Acura. TL Vehicle overall - Honda has done another great job, I'm impressed, Again. More

I had the worst experience shopping for my car with this dealership. I have contacted the dealership to get new car. The price what the dealership quoted for Acura TL w/Tech package was not working for me. dealership. I have contacted the dealership to get new car. The price what the dealership quoted for Acura TL w/Tech package was not working for me. But i got a call during the month end. Since i was not available in town & will be out for the next 2 weeks, we have agreed upon an out of door price. I was asked for a $1000 deposit which i did. John Walden (salesman) sent me emails about the deal: Acura TL W/Technology Package and color of car, the Vin number & stock number & out of door cost. So i didnt go to any other dealer. When i came to do all the paperwork and pick the car, John & Ben told me that they had quoted the price wrong and cant offer me a deal on this car. I have asked what was the deal that was discussed earlier. They couldnt answer. When i was talking with the sales manager (Patrick), trust me, he dosent even know how to behave with the customer. I dont think he deserves to be a manager. He first said they coudnt make a deal as their salesman & his team had miscommunication. When i asked about the email, he just denied it. He said how do i know if that email was real or not. I wanted to talk to Rich (General Manager). But i was told that he doesnt come to this office and he is out of town for 2 months. I dont know how far was that true. Botton line, when the dealership made a deal and had it on paper, they were cheating me. There is no way i can trust these guys here. More

We visited this dealership after searching the web for the model we wanted. They had a model that fit exactly what we wanted and the price listed on the internet was fair enough. The salesman, Jesse Ston the model we wanted. They had a model that fit exactly what we wanted and the price listed on the internet was fair enough. The salesman, Jesse Stone, was the one to help us out and take a test drive. Jesse was friendly and professional and best of all not the pushy type! The sales manager, Ben Quail, was very professional and made everything go smoothly. We give a high rating for this salesperson and dealership because we felt completely relaxed at all times and never pressured. They were willing to negotiate on the price of the vehicle and we agreed on a price that made all parties happy. Michael Meewes in financing was very patient and professional and made us feel comfortable. The entire process was completed very quickly compared to all other dealers I have purchased from in the past. More

Steve did a great job listening to what I needed and was patient and thorough in his endeavor to help me find the car I was looking for . He was very helpful. It was a family affair he was attentive to ever patient and thorough in his endeavor to help me find the car I was looking for . He was very helpful. It was a family affair he was attentive to everyone in my entourage. He did a great job and I would work with him again. Ben Quale did a great job helping me put the deal together. Overall they were great to work with. More

Everyone we worked with at Acura of Peoria was very friendly, professional, and responsive to our needs. They listened to what we were looking for, searched several other locations to find possible car friendly, professional, and responsive to our needs. They listened to what we were looking for, searched several other locations to find possible cars that matched our needs, and patiently offered guidance as we were making our decision. The process was efficient from start to finish, and we drove away in our car the same day. The level of respect the employees of Acura of Peoria show their customers was wonderful. More