Acura of Peoria

We had an incredible experience at Acura of Peoria! Our salesman Victor was extremely knowledgeable and so easy to work with! We WILL be back! Our salesman Victor was extremely knowledgeable and so easy to work with! We WILL be back! More

Very Satisfied! ! My sales person Jessi was awesome to work with. Answered all my questions and made me feel confident with my purchase. Will definitely refer friends ! My sales person Jessi was awesome to work with. Answered all my questions and made me feel confident with my purchase. Will definitely refer friends to Jessi at Acura of Peoria and will become a repeat buyer. The whole team I worked with were great More

Service was prompt and completed successfully and skillfully. Quick turn around on the vehicle. I would recommend skillfully. Quick turn around on the vehicle. I would recommend More

EXTREMELY , polite and accommodating. The best auto dealership i have ever had the pleasure to work with. They treat you like family, maybe even better. L o l. The best auto dealership i have ever had the pleasure to work with. They treat you like family, maybe even better. L o l. More

My first time ever at this dealership & I couldn’t be more pleased with my experience there. Victor along with the rest of the Acura of Peoria crew were great. Would highly recommend this dealership if y more pleased with my experience there. Victor along with the rest of the Acura of Peoria crew were great. Would highly recommend this dealership if you’re choosing your next car buy. More

Excellent customer service, sales rep was extremely knowledgeable on the car, and they were very mindful of our budget! This Acura dealership gets a 10/10! Thank you for a great experience! knowledgeable on the car, and they were very mindful of our budget! This Acura dealership gets a 10/10! Thank you for a great experience! More

Excellent buying experience. Our sales person Kevin, worked very hard for us. Everyone we encountered was professional and very accommodating. Our deal was very good. Our new Our sales person Kevin, worked very hard for us. Everyone we encountered was professional and very accommodating. Our deal was very good. Our new MDX is amazing. I highly recommend Acura of Peoria. More

Warning: Executed contract ignored. Unethical tactics and harassment by Sales Manager Terrance. Working with Joey was great—he was polite, respectful, and transparent. We verified my e Unethical tactics and harassment by Sales Manager Terrance. Working with Joey was great—he was polite, respectful, and transparent. We verified my exact payoff amount together, which he brought to the finance desk. That is when Sales Manager Terrance got involved. He came back with predatory offers—including a terrible 84-month deal—trying to take advantage of my situation. I rejected the offer and was ready to walk out. Fortunately, Joey went to the General Manager, who stepped in and honored the fair deal we actually agreed on ($0 down, 72 months at $599). We signed a final, legally binding Retail Installment Sale Contract (LAW 553-AZ-ARB-eps-14 11/23). Once the ink was dry on that finalized, executed contract, the professionalism completely vanished. Terrance left a message aggressively demanding $154 in un-contracted cash because of a back-office payoff miscalculation. When I called him back to address it, Terrance completely disregarded the signed contract. He became incredibly hostile, demanded extra money outside of our legal agreement, and repeatedly cut me off. He even tried to twist the situation by telling me that I owed the money to the lender and needed to "pay my debt," projecting their own financial negligence onto me. When I called him out on his behavior, he hung up on me. To make matters worse, after communicating with them about this issue, Terrance texted me back calling me a "liar" and threatening me with "recorded calls" that he would forward to the General Manager. Please do! The GM is the one who had to save the deal from Terrance's tactics in the first place, and the GM needs to see exactly how his sales manager treats customers to cover up math errors. Demanding off-the-books money after a Retail Installment Sale Contract is fully executed is unethical and legally baseless. The contract locks in the deal, and management cannot alter it later just because of a poorly calculated daily interest payoff. This bullying behavior is an absolute disgrace to this dealership. If you buy a car here, deal exclusively with Joey or the GM. More

The team here at Acura of Peoria were great! The manager Steve and salesperson Jorge made this car purchase an easy experience. I would definitely recommend. The manager Steve and salesperson Jorge made this car purchase an easy experience. I would definitely recommend. More

After the change in ownership, I had lost confidence in Acura’s Service Department and started taking my vehicle to Honda. After the change in ownership, I had lost confidence in Acura’s Service Department Acura’s Service Department and started taking my vehicle to Honda. After the change in ownership, I had lost confidence in Acura’s Service Department and started taking my vehicle elsewhere. When I walked in and saw Matthew was back that was a game changer. He is professional, knowledgeable, and genuinely cares about his customers. He has a way of making you feel confident that your vehicle is in the best hands. Bringing him back was the best decision Acura could have made. Matthew is, without question, the best Service Manager I’ve ever worked with. Thank you for bringing him back where he belongs! More