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Acura of Pleasanton

Pleasanton, CA

4.9
1,119 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,119 reviews

March 26, 2024

Marisol was great explaining what my car needed to be done in the future and what they could do for my car today. No pressure and that is what I appreciate. I was waiting for car to be serviced & it w More

by Mary H.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Mar 29, 2024 -

Acura of Pleasanton responded

Thank you Mary for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Marisol on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 26, 2024

Twelve years with Acura of Pleasanton, never had any issues. Great team, wonderful services Marisol. More

by Satty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Mar 29, 2024 -

Acura of Pleasanton responded

Thank you Satty for allowing our dealership to earn your business and for sharing of your experience with our teammate Marisol and our Service Team. We are committed to your safety and keeping your Acura running in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 21, 2024

The best service The person who served us is the best, very friendly and attentive. More

by Maria teresa Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol
Mar 22, 2024 -

Acura of Pleasanton responded

Thank you Maria for sharing your experience with our teammate Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

March 15, 2024

Landon is an awesome service advisor and we will continue to give him our business More

by C Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Mar 20, 2024 -

Acura of Pleasanton responded

Thank you C Murphy for allowing us to provide care for your Acura and for sharing of your experience with teammate Landon. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 15, 2024

I loved my car buying experience at Acura Pleasanton! The Hendrick team is excellent. My sales person Nilo was very nice and wonderful to work with. Thank you Nilo! More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nilofar Hussain
Mar 20, 2024 -

Acura of Pleasanton responded

Thank you Scott for sharing of your experience with our teammate Nilo here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 12, 2024

I brought in my car for an oil change. They did a check on the car. And things like brake thickness and tire tread looked good. The brake fluid looked like it needed to be replaced so I ha More

by r0n0606@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura, Marisol Arvizu
Mar 15, 2024 -

Acura of Pleasanton responded

Thank you for allowing our teammates Landon and Marisol and our service team to provide maintenance for your Acura and for sharing feedback of your dealership experience. We are proud to be a part of your Acura ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

March 12, 2024

I have purchased three cars from this dealership, and the process has always been easy. The service department is friendly and makes the extra effort to make sure my needs are met. The last few times, Ed More

by john021455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
Mar 15, 2024 -

Acura of Pleasanton responded

Thank you john021455 for allowing us to earn your business and for sharing of your experience with our teammate Edward and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 07, 2024

Victor was helpful and friendly. he works hard to give customer satisfaction and also art service dept. was good and friendly thanks Acura of Pleasanton More

by rosalindayadao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Banales
Mar 12, 2024 -

Acura of Pleasanton responded

Thank you rosalindayadao for sharing of your experience with our teammate Victor here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 04, 2024

They always do a great job of servicing my TLX. Now they even send you a video showing the car from all angles, even underneath, with the technician explaining what they did during the service and More

by amarts
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Mar 07, 2024 -

Acura of Pleasanton responded

Thank you amarts for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

February 29, 2024

The service representative was very helpful and polite. He offered a wash and my car was finished early. More

by kit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Aria
Mar 03, 2024 -

Acura of Pleasanton responded

Thank you kit for allowing us to provide care for your Lexus and for sharing of your experience with teammate Joey. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton