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Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,120 Reviews
Call Dealership (833) 947-2058
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4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,120 reviews

February 29, 2024

The service representative was very helpful and polite. He offered a wash and my car was finished early. More

by kit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Aria
Report | Print
Mar 03, 2024 -

Acura of Pleasanton responded

Thank you kit for allowing us to provide care for your Lexus and for sharing of your experience with teammate Joey. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
February 28, 2024

Excellent in finding me a car that fit my budget and quality expectations. I would recommend Acura of Pleasanton to anyone looking for a new or used car More

by MD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Flinn, Igor Finkel
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Mar 01, 2024 -

Acura of Pleasanton responded

Thank you MD for sharing of your experience with our teammates Mary and Igor while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
February 21, 2024

I really apreciete all attention from the advisor Marisol, she always kind and friendly, about the service was so fast. Thanks ! More

by josemtzjavier82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
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Feb 24, 2024 -

Acura of Pleasanton responded

Thank you josemtzjavier82 for allowing our dealership to earn your business and for sharing of your experience with our teammate Marisol and our Service Team. We are committed to your safety and keeping your Acura running in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
February 07, 2024

Upgraded my previously leased Honda for a new Acura and the entire process was smooth and easy. Victor was great to work! More

by Donald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Banales
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Feb 10, 2024 -

Acura of Pleasanton responded

Donald, we are so pleased you enjoyed your visit to Acura of Pleasanton! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
February 01, 2024

Fantastic service from Marisol Arvizu. very thorough car wash which was much needed.She was very friendly and informative More

by bkari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
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Feb 02, 2024 -

Acura of Pleasanton responded

Thank you bkari for sharing your experience with Marisol and our service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
February 01, 2024

First time here, good service. Was waiting for the service to finish. Comfortable place to wait while the service is done More

by joseph_ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
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Feb 02, 2024 -

Acura of Pleasanton responded

Thank you joseph_ks for sharing your experience with our teammate Landon and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
February 01, 2024

Very nice people helping me lease my new car and I do have to spend a lot of effort to drive my new car happily away More

by Po
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Banales
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Feb 02, 2024 -

Acura of Pleasanton responded

Congratulations Po on your new vehicle purchase and thank you for sharing of your experience our teammate Victor here at the dealership. We are committed to becoming a part of your ownership journey, so please feel free to let us know if there are ever any questions about your new car! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
February 01, 2024

Marisol Arvisu is the worlds best Service Advisor, she is a credit to the title when it comes to courtesy, informed advise, timely responses and Stellar Service. I spent a great deal of oney at Acura of plea More

by mrphilipanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Feb 08, 2024 -

Acura of Pleasanton responded

Thank you mrphilipanderson for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
January 31, 2024

Great place for buying cars and getting maintenance. My service advisor was Marisol. She was very friendly and informative. They started the service on time and completed as promised. It was an excellen More

by jerechen94539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Feb 02, 2024 -

Acura of Pleasanton responded

Thank you jerechen94539 for allowing us to provide care for your Acura and for sharing of your experience with teammate Marisol. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
January 31, 2024

I’ve taken my cars here several times for service since moving to the area and the service has been amazing every single time. Their customer lounge makes it very easy to relax and they provide all kinds o More

by E M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Feb 02, 2024 -

Acura of Pleasanton responded

E M, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Helpful
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