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Acura of Pleasanton
Pleasanton, CA
1,120 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful January 30, 2024
Always a pleasant experience with Marisol. She's always so welcoming, efficient and knowledgeable about getting my car serviced. She's a main reason why I keep coming back to this dealership. She's always so welcoming, efficient and knowledgeable about getting my car serviced. She's a main reason why I keep coming back to this dealership. More
by Satisfied 01
Employees Worked With
Marisol Arvizu
January 25, 2024
My service advisor was Marisol, she was very informative and stayed on top of things. She's friendly and very easy to talk to. My recall was done at the time that she promised. and stayed on top of things. She's friendly and very easy to talk to. My recall was done at the time that she promised. More
by PS
Employees Worked With
Marisol Arvizu
January 25, 2024
Excellent Service. Professionalism and knowledge. No pressure to buy a car. Answered all questions. Went over every detail of the car and has followed up on how everyth Professionalism and knowledge. No pressure to buy a car. Answered all questions. Went over every detail of the car and has followed up on how everything was going. Really appreciate the customer service. My father sold cars for 44yrs and I saw that in the salesman that helped me. More
by dmcerruti
Employees Worked With
Helder Pereira
January 24, 2024
I’ve been getting my Honda Odessey serviced here for 5 years now. Why do I get my Honda serviced here instead of at Honda closer to home you may ask? Because the service here is amazing! All the service a years now. Why do I get my Honda serviced here instead of at Honda closer to home you may ask? Because the service here is amazing! All the service advisors there are great! BUT, I always got to MARISOL!! She’s so professional and is so accommodating. I’ve even seen her deal with a difficult customer before (He was upset that the car was not washed and vacuumed to his liking) which I want to say is COMPLIMENTARY. With a good attitude she said no problem and got the vacuum out her self and did it. Your a far BETTER Employee then I would be Marisol! Thanks for all the great Service! -Joseph More
by Joezinsman
Employees Worked With
Marisol Arvizu
January 24, 2024
My long time service advisor, Marisol and her team did an excellent jobs for my request service. She carefully checked the a/c system problems I reported to her and requested for repairs. However, after her excellent jobs for my request service. She carefully checked the a/c system problems I reported to her and requested for repairs. However, after her inspections she found out the system was ok and no need for repairs. She is knowledgeable and professional. She takes care of her customers and never recommend unnecessary repairs like other car repairs shops did. I do appreciate very much her advice and service. More
by Jcchen805
Employees Worked With
Marisol Arvizu
January 21, 2024
Acura of Pleasanton replaced my transmission - they were first class all the way. I was provided a loaner vehicle, received timely updates, and excellent customer care. I highly recommend Acura of Pleasan first class all the way. I was provided a loaner vehicle, received timely updates, and excellent customer care. I highly recommend Acura of Pleasanton! More
by SCB
Employees Worked With
Marisol Arvizu, Shaun Dortch
