Acura of Pleasanton

Acura of Pleasanton responded

Lcsullivan, we're so glad that we were able to go above and beyond your expectations! It's great to see you had such a positive experience with our dealership. Thank you for your kind words and this wonderful review for Marisol Arvizu and teammates. When it comes to maintenance and repairs we know our guests have choices and options, it makes us happy to know that our dealership has been able to continue to earn both your business and confidence. We look forward to being a part of your Acura journey and to your next visit. Until then please feel free to let us know should there ever be anything we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you so much Srinishi R for taking the time to let us know about your first service visit our dealership. We know unexpected repairs can tarnish any Acura owner's confidence but we are very proud of all our teammates like Marisol Arvizu in their commitment to ensuring we provide a proper Acura experience. Please let us know if there is ever anything we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you James Hsu for allowing our dealership to earn your business and for sharing of your experience with teammate Gary Chan during your visit. We are committed to your safety and keeping your Acura performing at its best. Until your next routine maintenance visit, should there ever be any inquiry, please feel free to let us know. We are here to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello VY, we always aim to provide a top quality service experience to every guest, and are pleased to hear that you enjoyed your visit here at Acura of Pleasanton! Your time is valuable and we appreciate allowing teammate Gary Chan to earn your business and sincerely thank you for this positive review. If there are ever any inquiry about your Acura, please let us know. Otherwise, when its time for maintenance, we look forward to seeing you again! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Vibhashini for sharing of your experience with teammate Ashley Fritze and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Acura. We are proud to be a part of your ownership experience and look forward to your next service visit. In the meantime, please feel free to let us know if there are ever anything we can do to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you L. Scharg for sharing of your recent visit to our dealership and for letting us know of your experience during your time with us. When it comes to routine maintenance, we know there are many choices out there and we appreciate allowing teammate Gary Chan to earn your business. We want to be a part of your Acura journey, so please feel free to let us know if there are ever any questions, we are here to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you DDJH123 for sharing of your experience during your service visit to our dealership. We appreciate allowing teammate, Shaun Dortch and dealership to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so. We are always happy to hear from our guests and thank you so very much for your feedback here on DealerRater. Chances are Acura may not read about your positive experience with our dealership. We do ask our guests to keep a look out for an email from the factory in the next few weeks as they want to know how we did too! We look forward to serving you again in the future and thank you for your feedback and recommendation. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Mr Knox for sharing of your experience during your recent service visit to our dealership. We appreciate allowing teammate Marisol Arvizu to be a part of your Acura MDX ownership journey. We know bringing one's vehicle in for unexpected tire repairs is most likely not the highlight of anyone's day but we are focused to provide the best possible experience. We look forward to serving you again in the future and thank you so much for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you MFTHUI for sharing of your experience with Marisol Arvizu and our service department. We appreciate allowing our dealership an opportunity to provide the highest level of care for your Acura. We are proud to be a part of your ownership journey, so please feel free to let us know if there are ever any questions! We are here to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Mr Carey for choosing our dealership and allowing us another opportunity to earn your business with your Acura. Having teammates like Marisol Arvizu that are focused on providing the highest customer service make all the difference for our guests. We appreciate your feedback and thank you for allowing our dealership to continue to be a part of your Acura journey. Should there ever be any questions about your new RDX, please feel free to let us know if there is ever anything we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton