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Acura of Pleasanton
Pleasanton, CA
1,125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,125 reviews
November 22, 2019
Oil change Excellent customer service for scheduled oil change. Waited in guest lounge for car until work was completed. Gary Chan, service representative was k Excellent customer service for scheduled oil change. Waited in guest lounge for car until work was completed. Gary Chan, service representative was knowledgeable, polite, and informative. More
by LSCHARG
Verified CustomerEmployees Worked With
Gary Chan
Helpful November 22, 2019
Scheduled Maintenance & Warrenty update Went in for a routine maintenance and completed a warranty recall issue. In and out in same day. Would highly recommend for any required service need Went in for a routine maintenance and completed a warranty recall issue. In and out in same day. Would highly recommend for any required service needs. More
by DDH123
Employees Worked With
Shaun Dortch
November 22, 2019
Saved me Money Came to the dealer after a tire shop told I have to replace all four new tires on my almost new MDX because I had a nail in the sidewalk of one. After Came to the dealer after a tire shop told I have to replace all four new tires on my almost new MDX because I had a nail in the sidewalk of one. After measuring the tires, we determined I only needed one! Thanks, Acura! More
by DARRON.KNOX
Employees Worked With
Marisol Arvizu
November 22, 2019
Sincerity and customer oriented . Keep informed as service progressed. Customer representative gave adequate services from the beginning when check in to pickup when the service is c . Keep informed as service progressed. Customer representative gave adequate services from the beginning when check in to pickup when the service is completed More
by MFTHUI
Employees Worked With
Marisol Arvizu
November 22, 2019
Great!!! The service was great. Marisol, the service rep. Was very friendly, knowledgeable & experienced. She is the main reason we buy Accura because the car The service was great. Marisol, the service rep. Was very friendly, knowledgeable & experienced. She is the main reason we buy Accura because the car is dependable & she always is friendly. More
by CCAREY66
Employees Worked With
Marisol Arvizu
November 22, 2019
Always excellent service Professional, timely and friendly service every time at Acura of Pleasanton. Easy to schedule. All service folks are good, Marisol is excellent. Professional, timely and friendly service every time at Acura of Pleasanton. Easy to schedule. All service folks are good, Marisol is excellent. Acura is probably the only car brand that I don't mind taking in... More
by ESTELAR
Employees Worked With
Marisol Arvizu
November 22, 2019
Best service by far I had the best experience working with Mike in service that I will tell the world. What really got me is that I never even met this fine gentleman bef I had the best experience working with Mike in service that I will tell the world. What really got me is that I never even met this fine gentleman before or after my experience and that doesn’t happen in world today! My vehicle was brought in for a valve adjustment and the vehicle runs like a dream. I told Ashley at the check out counter that I was 4 for 4 with repairs at this dealership. Keep in mind that I own my own automotive shop and drive Acura’s but sometimes we need the dealerships for things we don’t repair. Thanks again for being there for us Mike!! More
by Mchavez
Employees Worked With
Gabriel Gonzalez, Peter Han, Michael Capas, Ashley Fritze
November 21, 2019
Great Place For Acura Service I reside in Stockton CA, but I drive my car over 6 cities because I know I will receive an all out service and hospitality for my vehicle here. I reside in Stockton CA, but I drive my car over 6 cities because I know I will receive an all out service and hospitality for my vehicle here. More
by ABlessedOne
Employees Worked With
Marisol Arvizu
November 21, 2019
Best customer service & very considerate I ALWAYS come to Acura Pleasanton for my car service for the past 4 years! Michael Capas was extremely attentive and very considerate for each and ev I ALWAYS come to Acura Pleasanton for my car service for the past 4 years! Michael Capas was extremely attentive and very considerate for each and every customer need! Not only he took quick care of my car, as I stuck in a meeting and couldn’t pick up my car, he left a message providing the option for next morning pickup. While I was there, he also helped another customer on his car key issue a cost effective solution. His communication was clear, personal and showed a lot of care! Highly recommend this place to my friends, and big thank you! More
by Gina
Employees Worked With
Michael Capas
November 21, 2019
Great service Great service. Very convenient and timely service. So happy to get a complimentary car wash also! Always so easy to schedule an appointment and get in Great service. Very convenient and timely service. So happy to get a complimentary car wash also! Always so easy to schedule an appointment and get in. More
by CALLIE0521
Employees Worked With
Shaun Dortch
