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Acura of Pleasanton
Pleasanton, CA
1,183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,183 reviews
December 06, 2019
Outstanding service every time!! Marisol is very knowledgeable, very friendly, extremely efficient, has great communication skills, and takes excellent care of me every single time!! Marisol is very knowledgeable, very friendly, extremely efficient, has great communication skills, and takes excellent care of me every single time!! Her service is so exemplary that I purposely scheduled my maintenance visits only when she is there. Thank you for setting the platinum standard and service, Marisol! More
by Kristina21
Verified CustomerEmployees Worked With
Marisol Arvizu
December 06, 2019
Fantastic Experience! My battery light popped up yesterday morning and I decided to drive my car to Acura Pleasanton for service. While I did not have an appointment, Ashle My battery light popped up yesterday morning and I decided to drive my car to Acura Pleasanton for service. While I did not have an appointment, Ashley, one of the service advisors, understood my problem and reassured that the technicians would get to the bottom of it. Unfortunately, the issue was my alternator and Ashley did everything she could to expedite my service and make the process seamless and painless as possible. The car was fixed within a couple of hours of me dropping off. It was a five star experience and I would highly recommend if you need an Acura service. Kudos to Ashley! More
by ALOKGOEL76
Employees Worked With
Michael Capas, Ashley Fritze, Gary Chan, Marisol Arvizu
December 06, 2019
Acura of Pleasanton is great I live 30 miles away but purchased my mdx at AofP instead of my local dealer because they had what I wanted and I love their service dept. I always t I live 30 miles away but purchased my mdx at AofP instead of my local dealer because they had what I wanted and I love their service dept. I always take my car to them even though it’s further away for me. Both Marisol and Landon are fantastic. More
by BROOKEANDGEORGE
Employees Worked With
Landon Bura, Marisol Arvizu
December 05, 2019
Satisfied customer Staff are always very pleasant. I always come back to Pleasanton acura because I know my car will be well taken care of. Making service appointments a Staff are always very pleasant. I always come back to Pleasanton acura because I know my car will be well taken care of. Making service appointments are easy too. More
by Patricia Hoover
Employees Worked With
Farooq Omar, Gary Chan, Marisol Arvizu
December 05, 2019
Great People I’ve been taking our Acuras here for 16 years. They treat you like royalty! The job is always done correctly and they explain what they’re going to d I’ve been taking our Acuras here for 16 years. They treat you like royalty! The job is always done correctly and they explain what they’re going to do beforehand. The service advisors are polite and knowledgable. I’ve never had a bad experience. They never try and talk you into doing anything unnecessary. I have complete confidence in the work they do. Hats of to Marisol and Landon!! More
by SPINETTIX2
Employees Worked With
Ronald Andrews, Landon Bura, Marisol Arvizu
December 05, 2019
Service check up Very positive experience. Professional service with excellent customer service. I was provided a loaner car which was very helpful due to the length o Very positive experience. Professional service with excellent customer service. I was provided a loaner car which was very helpful due to the length of time it took for service. More
by KJBOR
Employees Worked With
Landon Bura
December 04, 2019
Great experience We had great experience working with Shahab. He was always available to answer any questions we had. Acura dealership took care of us and ensured we a We had great experience working with Shahab. He was always available to answer any questions we had. Acura dealership took care of us and ensured we are happy customers. More
by Manas and Monideepa
Employees Worked With
Shahab Alizadeh
December 03, 2019
Very good Service!! Very good service! It was wonderful experience, Ashley did help me understand the questions I had on the service done. Overall it was wonderful exper Very good service! It was wonderful experience, Ashley did help me understand the questions I had on the service done. Overall it was wonderful experience and will come back again for all the services More
by ramesh.mani
Employees Worked With
Ashley Fritze
December 03, 2019
It's recorded that the person is very good, quite satisfied , the service attitude is good, the car's use method is explained carefully, if the car is maintained, how to use it correctly is taught , the service attitude is good, the car's use method is explained carefully, if the car is maintained, how to use it correctly is taught More
by 276670729
Employees Worked With
Shahab Alizadeh
December 03, 2019
Awesome service by Gary and Michael Extremely honest and reliable!! They recommend to fix only when required not recommended. I will recommend this service center to anyone. Extremely honest and reliable!! They recommend to fix only when required not recommended. I will recommend this service center to anyone. It’s been 16 plus years for me bringing my car to this dealership, Gary and Michael are the best service advisors. More
by AHMEDSHAIKH122
Employees Worked With
Michael Capas, Gary Chan, Marisol Arvizu
