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Acura of Pleasanton
Pleasanton, CA
1,123 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,123 reviews
November 16, 2019
Amazing Experience & Clients for life Stephen Lao has assisted us purchase at least 4 Acura’s from your dealership. The process is always what you expect it should be, the amount of effort Stephen Lao has assisted us purchase at least 4 Acura’s from your dealership. The process is always what you expect it should be, the amount of effort is minimal which equates to an amazing experience. Appreciate the personal attention! More
by uopstudent2000
Verified CustomerEmployees Worked With
Stephen Lao
Helpful November 16, 2019
Brake, alignment & B1 Maintenance Services was great. I was able to get some of my work done while I am waiting for the service because the waiting lounge have good working area & Wi Services was great. I was able to get some of my work done while I am waiting for the service because the waiting lounge have good working area & Wifi. With the amount of service done on my Acura MDX, it was fast & got out in reasonable time. More
by COSMO
Employees Worked With
Shaun Dortch
November 15, 2019
Good Service Came in for simple B1 oil change & tire rotation appointment. All went well, didn’t mind waiting in the comfortable lounge. Landon has looked after my Came in for simple B1 oil change & tire rotation appointment. All went well, didn’t mind waiting in the comfortable lounge. Landon has looked after my services in past and consistently makes sure I’m comfortable. Glad service took care of misc filters and fluids. Feel like car ready for winter. Thx Acura Pleasanton! More
by SNVOVES
Employees Worked With
Landon Bura
November 15, 2019
Friendly and efficient Ashley was very friendly and efficient in her service. The work was done within 1 hr which was great. It was a pleasure to deal with her. Ashley was very friendly and efficient in her service. The work was done within 1 hr which was great. It was a pleasure to deal with her. More
by AMONSUR
Employees Worked With
Ashley Fritze
November 15, 2019
Very Good service The person treated me well. That are very nice people with good service. Bura is a very nice gentleman and service is very very good. The person treated me well. That are very nice people with good service. Bura is a very nice gentleman and service is very very good. More
by CONTACTVAJAYA
Employees Worked With
Landon Bura
November 15, 2019
I love my Acura again Ashley from the service department provided excellent customer service. The work was going to take more than one day, so Ashley set up a loaner car f Ashley from the service department provided excellent customer service. The work was going to take more than one day, so Ashley set up a loaner car for me with Enterprise Car rental. When I returned to pick up the car on the following day Ashley went through the work order with me line-by-line describing what the mechanic had worked on. Everything made sense to me. More
by TARBA11
Employees Worked With
Ashley Fritze, Shaun Dortch
November 14, 2019
Gary the great! Gary our adviser got my kids and I get in and out. He helped us when other Dealerships wouldn’t. Very satisfied with our experience. Gary our adviser got my kids and I get in and out. He helped us when other Dealerships wouldn’t. Very satisfied with our experience. More
by MELIMA604
Employees Worked With
Gary Chan
November 14, 2019
Excellent Service Landon assisted me and was excellent! I used my prepaid maintenance plan and it was a breeze. I was also in a hurry to get my child to school and he w Landon assisted me and was excellent! I used my prepaid maintenance plan and it was a breeze. I was also in a hurry to get my child to school and he was really accommodating. More
by LMRUMSEY
Employees Worked With
Landon Bura
November 14, 2019
Very happy with the service. The service advisor (Gary Chan) was very helpful and was able to help diagnose an issue with my car and get it fixed. Couldn’t have had a better expe The service advisor (Gary Chan) was very helpful and was able to help diagnose an issue with my car and get it fixed. Couldn’t have had a better experience. More
by AHAMILTON4
Employees Worked With
Gary Chan
November 14, 2019
Service excellence The experience from the time I scheduled appointment to dropping car off to the service review was timely professional and friendly. Enjoyed experien The experience from the time I scheduled appointment to dropping car off to the service review was timely professional and friendly. Enjoyed experience and tea and entertainment on tv. More
by VSHEARED56
Employees Worked With
Shaun Dortch
