Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Pleasanton
Pleasanton, CA
1,183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,183 reviews
October 24, 2019
Great experience Victor was a pleasure to work with on the deal. Beat the other Acura dealers hands down. Truly a great buying experience. Had a scratch on the win Victor was a pleasure to work with on the deal. Beat the other Acura dealers hands down. Truly a great buying experience. Had a scratch on the windshield from the manufacturer and they will be ordering a new one for me to replace. Thank you! More
by NGUTIERREZ8
Verified CustomerEmployees Worked With
Victor Banales, Gabriel Gonzalez, Michael Capas
October 24, 2019
A1 maintenances & tail light recall Services completed on-time and service advisor is excellent and professionalism. No issue to set up the appointment. The waiting area coffee machine Services completed on-time and service advisor is excellent and professionalism. No issue to set up the appointment. The waiting area coffee machine I was not working properly that morning. More
by CALGEE
Employees Worked With
Stephen Lao, Robert Whitlow, Gary Chan
October 23, 2019
Smooth process Helder made the experience very easy and efficient way. Lynn was excellent in explaining the financial side of the transaction. Robert helped set the Helder made the experience very easy and efficient way. Lynn was excellent in explaining the financial side of the transaction. Robert helped set the transaction up as well. Kudos to the team! More
by RRITTER2
Employees Worked With
Helder Pereira, Robert Whitlow, Lynn Tiret
October 23, 2019
Owner Thêre is good service,a good saleman (Stephen Lao), as he helped me moved my items from my previous car to my new one. Thêre is also a clean restroom, Thêre is good service,a good saleman (Stephen Lao), as he helped me moved my items from my previous car to my new one. Thêre is also a clean restroom, and ỉt was a fast proccess. More
by JDCHIEM
Employees Worked With
Stephen Lao
October 22, 2019
Professional and relaxing atmosphere at Pleasanton Acura Usually car buying is such a headache but if you are wanting a relaxing environment with professional service and attention to detail visit Pleasanton Usually car buying is such a headache but if you are wanting a relaxing environment with professional service and attention to detail visit Pleasanton Acura. Our sales person Xaviaer helped answered all our questions and addressed any concerns we had. Great experience!! More
by mecallejas
Employees Worked With
Xaviaer DuRousseau
October 22, 2019
Survey Very timely assisted with lfyt. Followed up when car was ready. Regular customer and Ashley was great. Thank you for assisting to get my car up to Very timely assisted with lfyt. Followed up when car was ready. Regular customer and Ashley was great. Thank you for assisting to get my car up to par. More
by TBASEY24
Employees Worked With
Ashley Fritze
October 21, 2019
Service Great job in customer service by Marisol Arvisu She demonstrated good follow-up with completion and additional work performed. She responded timely Great job in customer service by Marisol Arvisu She demonstrated good follow-up with completion and additional work performed. She responded timely to inquiries by phone and text. More
by MYANKOWSKI
Employees Worked With
Marisol Arvizu
October 20, 2019
New car purchase We live 2 hours away but it was worth the drive. Stephen was a joy to work with. Finance was painless. The young lady that showed us the functions of We live 2 hours away but it was worth the drive. Stephen was a joy to work with. Finance was painless. The young lady that showed us the functions of the car took her time...paired our phones and so many features. More
by mecsajl
Employees Worked With
Stephen Lao, Lynn Tiret
October 20, 2019
Great service rep Gary explained the service performed in detail. Friendly and easy to talk to. The Lyft arrangement works out perfectly. Will come back next time for s Gary explained the service performed in detail. Friendly and easy to talk to. The Lyft arrangement works out perfectly. Will come back next time for sure. More
by CSLI31
Employees Worked With
Gary Chan
October 20, 2019
Great job from my service adviser Service Adviser Gary Chan checked to see if problem could be fixed without needing new parts weren’t they weren’t. That certainly helped build trust a Service Adviser Gary Chan checked to see if problem could be fixed without needing new parts weren’t they weren’t. That certainly helped build trust and confidence Acura looking after my best interest. Also went above and beyond to personally wash my car which was immensely appreciated. More
by ESNAKAHARA
Employees Worked With
Gary Chan
