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Acura of Pleasanton
Pleasanton, CA
1,189 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,189 reviews
October 19, 2019
Service Had to wait almost 25 minutes past my appointment time. Otherwise service was good. No issues. Shaun was courteous and took care without any issues. Had to wait almost 25 minutes past my appointment time. Otherwise service was good. No issues. Shaun was courteous and took care without any issues. More
by RKKANCHANA
Verified CustomerEmployees Worked With
Shaun Dortch
October 18, 2019
Friendly and efficient From arriving to the dealers until my service was completed everyone was friendly and professional. The waiting area is very comfortable while waiting From arriving to the dealers until my service was completed everyone was friendly and professional. The waiting area is very comfortable while waiting for my car to be serviced. More
by KSDUNSING
Employees Worked With
Stephen Lao, Gary Chan
October 17, 2019
A1 service Always excellent service done in a timely manner great Friendly service quick check in clean car inside paper gives good info on service performed ico Always excellent service done in a timely manner great Friendly service quick check in clean car inside paper gives good info on service performed icons only to Acura of Pleasanton for my MDX More
by LRBLAIRJR
Employees Worked With
Shaun Dortch
October 17, 2019
Excellent customer service Ashley provided exceptional customer service! She was extremely professional, friendly and accommodating! A great representative of your organization! Ashley provided exceptional customer service! She was extremely professional, friendly and accommodating! A great representative of your organization! Kudos to her for understanding what great service is. More
by SPCHAD
Employees Worked With
Ashley Fritze
October 16, 2019
Excellent service Ashley was so kind and professional. She helped to arrange for a mini lesson for me on the use of my iPhone with the car with Vanessa. Ashley was so kind and professional. She helped to arrange for a mini lesson for me on the use of my iPhone with the car with Vanessa. More
by Nonna
Employees Worked With
Vanessa Strand, Ashley Fritze
October 16, 2019
Line, oil & inspection + batteries in keys Marisol, the Service Advisor, is a real pleasure to do business with. She is always friendly and helpful, and you feel her recommendations are truthfu Marisol, the Service Advisor, is a real pleasure to do business with. She is always friendly and helpful, and you feel her recommendations are truthful and worthy More
by BOBNAL
Employees Worked With
Marisol Arvizu
October 15, 2019
Tire Trouble I had a slow leak on my right rear tire. I set up an appointment after having to fill my tire two mornings in a row. I brought my car in to repair or I had a slow leak on my right rear tire. I set up an appointment after having to fill my tire two mornings in a row. I brought my car in to repair or replace the tire. I got a Lyft ride home. Although the service technician had trouble finding the leak he was able to repair the tire. It turns out my tire was still under warranty so I didn’t have to pay for the repairs. While tire was being fixed, the A1 service was also performed saving me another trip in for service in a few weeks. More
by RN
Employees Worked With
Landon Bura
October 14, 2019
Awesome Experience and love my car! From sales to finance... everything amazing! Would recommend to others!! Hashab was extremely helpful and knowledgeable about everything. Worked wi From sales to finance... everything amazing! Would recommend to others!! Hashab was extremely helpful and knowledgeable about everything. Worked with my timing and very friendly and considerate! More
by TTREGS2000
Employees Worked With
Sam Alroubai, Shahab Alizadeh
October 14, 2019
Liked dealing with Victor , Vanessa and Peter. Great experience buying our 1st MDX. Victor was very helpful and flexible. Vanessa even though was very late in the day went out of the way to help ou Great experience buying our 1st MDX. Victor was very helpful and flexible. Vanessa even though was very late in the day went out of the way to help out understand the dynamics and all features of our new car. Peter too was helpful in getting the loan approved. Thanks to a very good team. More
by GAUR
Employees Worked With
Victor Banales, Vanessa Strand
October 13, 2019
Very satisfied The service was excellent. The techs were very accommodating and friendly. The customer lounge is clean. I have purchased two Acura’s from your dealer The service was excellent. The techs were very accommodating and friendly. The customer lounge is clean. I have purchased two Acura’s from your dealership and will purchase again when I am ready for a new car. More
by MARYSTALEY
Employees Worked With
Landon Bura, Marisol Arvizu
