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Acura of Salem
Salem, OR
520 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 520 reviews
May 01, 2017
Great Service - Always Acura of Salem - especially Terry Mosgrove in the service department - has been wonderful to deal with over the past few years. He really provides fr Acura of Salem - especially Terry Mosgrove in the service department - has been wonderful to deal with over the past few years. He really provides friendly, personal service every time I come in for an oil change or other issue. More
by LisaB
Employees Worked With
Terry Mosgrove
Helpful April 27, 2017
This dealer cares (service department) I will remain a happy client with this service department because they continue to show that they care about their customers. Big thank you to Mike (s I will remain a happy client with this service department because they continue to show that they care about their customers. Big thank you to Mike (service manager) for truly showing what the meaning of "customer service" is. PS the shuttle driver (Pat) was awesome. Jacob Wise More
by JacobWise
April 19, 2017
Service Department the best Over 20 years of buying and service from Acura of Salem and particularly, Terry Mosgrove's personal service has been worth our driving from the Oreg Over 20 years of buying and service from Acura of Salem and particularly, Terry Mosgrove's personal service has been worth our driving from the Oregon Coast. Terry's attention to every detail makes all the difference. We buy from Acura of Salem because of the service department. More
by Pat and Bob
Employees Worked With
Terry Mosgrove
April 13, 2017
Fast and Friendly service Terry Mosgrove was excellent. Some of the best customer service by far at a dealership. Rather than have me wait he got me a shuttle ride back to work Terry Mosgrove was excellent. Some of the best customer service by far at a dealership. Rather than have me wait he got me a shuttle ride back to work. If you need work done on your acura Terry is your huckleberry. More
by Mcracken357
Employees Worked With
Terry Mosgrove
April 06, 2017
The BEST customer service! Michael and his team go above and beyond to spoil their customers. Every step of the experience has been exceptional. I feel valued as a customer and Michael and his team go above and beyond to spoil their customers. Every step of the experience has been exceptional. I feel valued as a customer and will definitely be a long term Acura of Salem fan. More
by LCross
March 24, 2017
Fast, friendly and curtious. My experience with Acura of Salem was excellent. Steve Fortier, our salesman, did an outstanding job with no high pressure tactics that made him a joy My experience with Acura of Salem was excellent. Steve Fortier, our salesman, did an outstanding job with no high pressure tactics that made him a joy to work with. I feel I can go back at anytime with question or concerns and will be dealt with fairly and knowledgeably. I would highly recommend them to anyone. More
by TThomas
Employees Worked With
Steve Fortier
March 02, 2017
Great experience Our experience with George Kirschner was great, he took the time to explain and show us the difference in trim level features on the new MDX. His expl Our experience with George Kirschner was great, he took the time to explain and show us the difference in trim level features on the new MDX. His explanation of features made it really easy for us to decide. Highly recommend. More
by in my experience
Employees Worked With
George Kirschner
September 15, 2016
my first Acura! Easy, fast, friendly and an overall great experience! I have driven Ford for 16 years and was deciding between a Ford Edge and a Acura MDX. Lisa and Easy, fast, friendly and an overall great experience! I have driven Ford for 16 years and was deciding between a Ford Edge and a Acura MDX. Lisa and Mike were so friendly and helpful. They took the pressure of sales out of the equation and just gave me great information so I was able to make an informed decision. They made me feel valued and truly wanted me to find the right car for me, regardedless of the them making a sale or not. Because of them I chose Acura and will again in the future! More
by Jimshier
Employees Worked With
Lisa Upex
July 01, 2016
We came, we saw, we triumphed! We're into a steep learning curve to master the new GLC 300 but already have managed the basics of the car and had enough mental strength remaining t We're into a steep learning curve to master the new GLC 300 but already have managed the basics of the car and had enough mental strength remaining the first evening to thumb the pages of the owner's manual. Many times before we left the dealership, Lisa invited us to return for another tutorial and we may take her up on it. More
by dagmar
Employees Worked With
Other Employees :
Don at Mercedes service., Jeff McDonnell, Lisa Upex
June 03, 2016
Best dealership we have ever purchased a new car from. We had an excellent experience with everyone at Acura of Salem. They were all very professional and easy to work with. Everyone there treated us ver We had an excellent experience with everyone at Acura of Salem. They were all very professional and easy to work with. Everyone there treated us very well and gave us a great deal on our trade-in and on the new Acura. From start to finish it was a no stress, no pressure experience and I would highly recommend them to all my family and friends. More
by GPavey
