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Acura of Salem - Service Center

Salem, OR

4.9
521 Reviews

521 Reviews of Acura of Salem - Service Center

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August 15, 2022

As usual service was flawless. All tasks were completed on schedule and for a reasonable price. More

by NVSTEPHENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

August 14, 2022

Always attentive and helpful. We service two cars (Mercedes and Acura) and I cannot remember when we had to wait for along time. If otherwise, they are quick to put us in a loan More

by benfishin57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndy Patterson
Aug 16, 2022 -

Acura of Salem responded

Thank you for this kind review. Thank you for choosing Acura of Salem!

August 13, 2022

They were prompt, provided great service and worked with my schedule. I definitely will go back! More

by VICTORIA.C.MULLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

August 13, 2022

The service department is great. So very helpful. Would like to see them call with updates when waiting on approval for warranty work. More

by nursecch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Acura of Salem responded

Thank you for this feedback. Thank you for choosing Acura of Salem!

August 13, 2022

Kevin at Acura of Salem did everything he could to make the repair we needed on the parking sensors a positive experience. We appreciated that. It took several visits to get it done but I know they were More

by ddonaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Acura of Salem responded

We're glad we could get you back on the road! Thank you for choosing Acura of Salem!

August 13, 2022

Extremely helpful service department. Always tip top!! Never overselling but always informative. The best I’ve experienced in my 50 years as a car owner. More

by danielleelute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

August 05, 2022

Friendly and efficient. Explained everything. Right on time as usual. Would go again as I trust them. More

by jnroberts
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Acura of Salem responded

Efficiency is key for us! Thank you for choosing Acura of Salem!

July 31, 2022

As always, Kevin in service took great care of me. He was able to get me in quickly and get my car back on the road for a long road trip. More

by lauren.carlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 05, 2022 -

Acura of Salem responded

We're happy we could help! Thank you for choosing Acura of Salem!

July 30, 2022

The whole team works well together. Very reasonable pricing for working on an off brand vehicle. Thanks More

by bretmmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Don, Mike S.
Aug 05, 2022 -

Acura of Salem responded

Thank you for choosing Acura of Salem Service!

July 29, 2022

Recently in for an oil change. From start to end everything went very smoothly. Thanks so much. More

by HADLOCK
Recommend Dealer
Yes
Employees Worked With
The young man working on July 19 was excellent
Aug 05, 2022 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

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