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Acura of Wappingers Falls - Service Center

Wappingers Falls, NY

5.0
51 Reviews

51 Reviews of Acura of Wappingers Falls - Service Center

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November 21, 2019

Always a pleasure going to Acura of Wappingers Falls for service. The staff is friendly, knowledgeable, and trust worthy!!! A++ service. Free oil changes with purchase or lease is also a huge bonus! More

by Helenz1285
Recommend Dealer
Yes
Employees Worked With
Edward Egan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neel Patel, Jeannette Houston, and Joe Anzovino
July 27, 2019

Quality Service I brought my wife's RDX for tires on 7/25. All of the sevice people will try and assist you immediately. Eddie, Joe, and Neel are always great when More

by Jack L & family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Egan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe and Neel in service
Aug 06, 2019 -

Acura of Wappingers Falls responded

Jack, we are so happy to hear that you enjoyed your experience with us at our service department. It is a pleasure to go above and beyond for our Acura family!

December 14, 2018

Thoughtful and through. The service department has not missed a beat since the transition from John to Eddie. Any time I've had to bring one of my vehicles in for service More

by Andre R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Egan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2017

Great first experience Had my 2017 rdx in for first time. Wanted to get an oil change and tire rotation. Oil change was free because I bought the car there. Tire rotation w More

by Donnie z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Alterio
March 07, 2017

Sales manager Joe Looman worst service ever!! Sales manager JOE LOONMAN has no customer service skills and is a liar !! MUST READ THIS BEFORE DEALING WITH THIS ACURA LOCATION! I lease a 16 RDX an More

by Tinosmommi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Looman
December 29, 2016

Inept Day 1, picked up brand new car, drove directly to service center...navigation did not work. Was told it might just take longer...it didn't! Returned 2 More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Colin Johnson, our salesman, never bothered to ensure our car was ready...seems he lost interest once he got the sale, Joe Cifalino, John Alterio
July 16, 2016

Best service department of any car I've ever had I've never owned an Acura, but I've owned several Hondas. This dealership is the only place I bring my Hondas to. They never try to upsell me on anyth More

by TonyMustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Egan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorothy, John Alterio, Crystal Costa
June 30, 2016

Excellent Dealings with Service Manager John Alterio is an exceptional Service Manager. He is timely, courteous, and knowledgeable. He is also very good at solving problems that arise. He More

by AMFRAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Alterio
February 25, 2016

A More Than Fair Repair Xmas in February? It happened today thanks to Service Manager, John "Santa" Alterio! My 2014 ILX has 52K - a mere 2K miles over the 50K Acura factory More

by Frank822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Walker, John Alterio
January 11, 2016

"The best Service Department you will ever find" I have been servicing all my Acura's here for over 8 years now. This is the best service department you will ever deal with Quality work at fair More

by struds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Alterio
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