Acura of Westchester

Great customer service This is my 4th MDX and Frankie made the transaction as easy as possible. From Frankie to the woman handling the paperwork to the guy that went over th This is my 4th MDX and Frankie made the transaction as easy as possible. From Frankie to the woman handling the paperwork to the guy that went over the features of the car everyone was terrific and incredibly helpful. I can't recommend Frankie enough for your next Acura purchase More

Excellent service Prompt service, in and out. Beth Hicks is great, she remembered my from when she was with Acura of Manhattan and always provides great service. She' Prompt service, in and out. Beth Hicks is great, she remembered my from when she was with Acura of Manhattan and always provides great service. She's attentive and always friendly. She notifies me whenever the service is complete, paperwork in order, in and out. Greatly appreciated. More

No Hassle and Stress Free!!! Franky and the whole crew at Acura of Westchester are amazing!!! Franky is a genuine and caring person!! He treated me and my wife with the upmost res Franky and the whole crew at Acura of Westchester are amazing!!! Franky is a genuine and caring person!! He treated me and my wife with the upmost respect and professionalism. We leased two cars in a weeks time and he guided us through the whole process. Down to earth made us feel part of "the family". Thank you for all you did for us!! Customers for life!! More

Excellent Car Buying Experience Julian Morand provided me with an unbeatable car buying experience. He was professional, knowledgeable, and efficient. At no point did I feel pressu Julian Morand provided me with an unbeatable car buying experience. He was professional, knowledgeable, and efficient. At no point did I feel pressured and his willingness to work with me was something I haven't experienced with any other dealership or salesman. Julian made the entire car buying process easy and simple. He was always available to answer any questions I had and I would definitely recommend Julian and Acura of Westchester. More

Efficient and Easy going Car Experience!!! Anthony Meed was great and had an easy going peronsality! He was not pushy which I appreciated very much. He was honest and just made the experience Anthony Meed was great and had an easy going peronsality! He was not pushy which I appreciated very much. He was honest and just made the experience easy going.He told me he was going to make it work for me to get out of my ILX lease and into an RDX lease and he did! He was right, I love my new RDX! Diane and Danny were also great and friendly. Thank you all! More

Excellent Customer Service Dmitry Novikov is an incredibly knowledgeable salesman. For every question I had he had an answer. He knew the cars inside and out. I will definitely Dmitry Novikov is an incredibly knowledgeable salesman. For every question I had he had an answer. He knew the cars inside and out. I will definitely come back next time! More

Full of xx I have had no issues with the service department at Acura of Westchester. Some people are nicer and easier to deal with than others, but overall haven I have had no issues with the service department at Acura of Westchester. Some people are nicer and easier to deal with than others, but overall haven't had real problems. My issue is however with sales guy Jose Crespo. Two years ago I made an appointment with him to discuss upgrading my TSX for a TLX. He sold me on a 3 year lease. I explicitly told him at the time that I would be moving away from NYC with 6months remaining on the 3 year lease, with a very high likelihood of going back to Canada. He told me not to worry about it and there would be no issue at all returning the car early. Fast forward to present day. I email him to ask him about how to return the car early and if I can do it to any Acura dealership. He completely ignores my question and enthusiastically tells me to call him to discuss an upgrade. I reply that I am not interested and I would like to return the car early. He answers if you're moving, please return car. No xxxx! I asked you if I can return it to any dealership or does it have to be to Acura Westchester and if I can turn it in early. He simply replies call Honda Finance. I now get off the phone with Honda Finance and they inform me that it is not possible to do early return and that I am responsible for the full 36 months of payment on the lease. I know his job is to sell cars, but that is clearly all he cares about and will say anything including utter lies to do so. More

The Best Dealer and Car Experience Rob was the most knowledgeable and personable dealer anyone could possible have. He helped me get the maximum trade-in amount for my Toyota Highlander Rob was the most knowledgeable and personable dealer anyone could possible have. He helped me get the maximum trade-in amount for my Toyota Highlander to go towards my new 2017 Acura MDX. Rob was kept me informed as to when my new car was coming in, was always available to answer any questions, and was fantastic from start to finish. I would absolutely recommend him to anyone anywhere interested in buying an Acura. More

Say YES to the RDX! The lease on our current RDX was not up, but we had gone over the miles. With Frankie's expertise and knowledge we were able to get into a new lease a The lease on our current RDX was not up, but we had gone over the miles. With Frankie's expertise and knowledge we were able to get into a new lease at a great price and no hassle. Great guy! Love the new car and love working with Frankie! More

Excellent, excellent, excellent! Jonathan Zung was just what I needed when we walked into Acura of Westchester! Kenny Hicks introduced us and assured us we were in great hands - and w Jonathan Zung was just what I needed when we walked into Acura of Westchester! Kenny Hicks introduced us and assured us we were in great hands - and we were! He patiently answered every question we had and we had a LOT. He is both professional and personal - a winning combination. He made the entire Acura MDX leasing experience a great one for us - including the task of walking us through the many features of the car!! We are first-time Acura leasers and would hands-down recommend Jonathan Zung and Acura of Westchester!! More