Acura of Westchester

Content Five time Acura purchaser and I must say I appreciate how Frank Ferraro met our needs in buying a new 2016 MDX. He has truly made up for a past bad ex Five time Acura purchaser and I must say I appreciate how Frank Ferraro met our needs in buying a new 2016 MDX. He has truly made up for a past bad experience from someone who is no longer there. Although he took the brunt of my disgruntledness, he truly made my wife and I extremely happy. He closed on my deal in one day and stayed late on New Years Eve and made sure we started the new year in our new car. More

Acura RDX I worked with Daniel DeJesus and he made the experience an absolute pleasure. I had leased an Acura from another dealership in Westchester and I recei I worked with Daniel DeJesus and he made the experience an absolute pleasure. I had leased an Acura from another dealership in Westchester and I received better service and a better price from Acura of Westchester. Will definitely be a repeat customer More

Beth Hicks Beth was very attentive and helpful during a time that the dealership appeared to be very busy. I thought I was going to have to go somewhere else for Beth was very attentive and helpful during a time that the dealership appeared to be very busy. I thought I was going to have to go somewhere else for service and Beth worked to get me help within 2hrs. She was very helpful during a very busy time both for me and the dealership. More

Unreliable sales team - miscommunications, pricing errors During all phone communications for many weeks before landing at the dealership, sales was quoting figures that were significantly different (for exac During all phone communications for many weeks before landing at the dealership, sales was quoting figures that were significantly different (for exact same specs) from what we were told once we visited the dealership. At the dealership, multiple people in sales were running back and forth, didn't seem to have done their homework right and went back on their words on pricing agreed on phone stating that there were some internal miscommunication (we were prepared to sign the papers if all was per phone conversations with them). It was a frustrating experience to interact with this dealership - wasted our significant time and effort in our buying process (glad we bought it elsewhere finally....). More

Truly redeemed! I visited Curry Acura and was given a quote that I was not happy with. Therefore, I tried again and visited Acura of Westchester I sat with Frank Ferr I visited Curry Acura and was given a quote that I was not happy with. Therefore, I tried again and visited Acura of Westchester I sat with Frank Ferraro. Although I had a not so good feeling from past experience I must truly say Frank is amazing. He not only lowered my monthly payment he also lowered my down payment and had me in a new 2016 MDX the very next day! I must say he was determined to meet my expectations and delivered. Glad to be back as part of the Westchester Family!!! I highly recommend Frank Ferraro as a Sales Rep. He truly redeemed Acura of Westchester in my book! More

Service I highly recommend Acura of Westchester. From sales to customer service to the vehicle service department, I have always been treated pleasantly and r I highly recommend Acura of Westchester. From sales to customer service to the vehicle service department, I have always been treated pleasantly and respectfully. I recently had my car serviced, Elizabeth White, my service representative, made sure my concerns were addressed. The part needing repair was ordered and Elizabeth was sure to schedule me for the replacement as soon as possible. I sincerely appreciate the concern and effort that goes into fixing my vehicle properly. Elizabeth was courteous and extremely efficient while handling my repair, she obviously takes pride in making sure the job is done right! More

Renew my lease I went to renew my lease and Frank Ferraro always goes above and beyond to make sure that it was as smooth as possible. He got me the best deal possib I went to renew my lease and Frank Ferraro always goes above and beyond to make sure that it was as smooth as possible. He got me the best deal possible and made sure I drove off in a new car. I will be going back to Frankie once my lease is up and would definitely recommend him to all my family and friends. More

Best Sales Experience in Many Years I would like to thank my sales person Jonathan Zung for the best car sales experience I have had in many years. He was extremely informative and helpf I would like to thank my sales person Jonathan Zung for the best car sales experience I have had in many years. He was extremely informative and helpful in finding the right car at the right price and finance option that worked for our family. The experience was a positive one, as we were treated as people, not just customers. I would definitely contact him for any future vehicles our family might buy or lease in the future, and would easily recommend him to family and friends. More

Absolutey the best customer service ever!! Thanks Shannon, you turned my frown upside down. The customer service I received from you was magnificent. THANKS FOR TREATING Me Like A Human being, Thanks Shannon, you turned my frown upside down. The customer service I received from you was magnificent. THANKS FOR TREATING Me Like A Human being, AND THANKS FOR caring. More

Strongly reccomend Acura of Westchester to all! Acura of Westchester was so accommodating and made my first time leasing a car 100% headache free and a pleasurable experience. Frank was very friendl Acura of Westchester was so accommodating and made my first time leasing a car 100% headache free and a pleasurable experience. Frank was very friendly and knowledgable and really took the time to help me pick out the perfect car. I was able to drive off with my car in the same day! I will most certainly be back and would recommend Acura of Westchester to all my friends and family. More