Acura of Westchester - Service Center

Excellent my husband and I previously own a 2005 MDX and it started giving problem. Jose called me and ask me to come in to upgrade to a newer used car or get a my husband and I previously own a 2005 MDX and it started giving problem. Jose called me and ask me to come in to upgrade to a newer used car or get a brand new car. I made the appointment and when in to see him he was great explaining the our options my husband and I when for the lease, with trade in value we were able to get both the 2015 MDX and RDX. Great Job Jose! More

Quick service Just had inspection and new wipers this visit but received same professional and courteous service as if I were having major work done. Tom is a very Just had inspection and new wipers this visit but received same professional and courteous service as if I were having major work done. Tom is a very good man to work with. He makes me comfortable with the idea of coming back for all my future service. More

Quick, Convenient, and great Care! It was a pleasure of having Shannon Lemon servicing my car. She went beyond of what was expected and called attention to and fixed problems in a quic It was a pleasure of having Shannon Lemon servicing my car. She went beyond of what was expected and called attention to and fixed problems in a quick and expertly fashion. Acura of Westchester does everything right and gives what customers - that's in need of service - want! More

HAPPY AFTER SERVICE ON DEC 30 I CALL MR DE LEON TO MAKE AN APPMT FOR SERVICE FOR MY ILX , I WAS SURPRISE WHEN TO TOLD ME THAT MY APPMT WAS FOR FRIDAY JAN 2ND AT 9:00 AM. ON DEC 30 I CALL MR DE LEON TO MAKE AN APPMT FOR SERVICE FOR MY ILX , I WAS SURPRISE WHEN TO TOLD ME THAT MY APPMT WAS FOR FRIDAY JAN 2ND AT 9:00 AM. ON FRIDAY AT MY APPMT I ASK MR DE LEON TO TELL ME WHAT WAS A B12 CODE, HE EXPLAINED STEP BY ETEP IN DETAILS. AT THAT TIME HE TOLD ME TO WAIT AT THE WIATING ROOM THAT THER E WAS COFFE AND SNACKS TO HELP MY SELF TO IT. WHILE I WAS THER E HE CAME AND TOLD ME ABOUT FEW THINGS THAT THE TECHNICIAN FOUND AND NEEDED TO BE CORRECTED LATER HE CAME AND TOLD ME THAT MY CAR WAS READY AT HAT TIME HE EXPLAIN WHAT WAS DONE AND EXPLAINNED WHAT WAS COVERED BY THE GUARANTY AND WHAT WAS NOT. I WAS VERY SATISFIED WITH THE TECHNICIAN THAT WORK IN MY CAR BUT I WAS VERY HAPPY WITH THE WAY TYHAT MR DE LEON TOOK TIME TO EXPLAIN ALL THA TWAS DONE AND WHAT TOEXPECT ON MY NEXT SERVICE. THANK YOU MR DE LEON FOR YOUR TIME . HAPPY NEW YERA TO ALL OF YOU More

Good stuff i like this service center so far, mr de Leon is a very efficient and knowledgeable rep. With his recommendations I was able to get my car back into g i like this service center so far, mr de Leon is a very efficient and knowledgeable rep. With his recommendations I was able to get my car back into great working condition. More

Great Service Acura of Westchester runs a great service department. my service agent Elizabeth very knowable and friendly and my car was ready when she told me it Acura of Westchester runs a great service department. my service agent Elizabeth very knowable and friendly and my car was ready when she told me it would be. Left very satisfied with their customer service and work. More

Excellent Serivce Shannon is the most reliable person. When ever I need my Serivce done and taken care of, she's always helping me out. Great and friendly person at acu Shannon is the most reliable person. When ever I need my Serivce done and taken care of, she's always helping me out. Great and friendly person at acura Westchester. It's always a pleasure to see her. Oh and don't forget the amazing smile..?? More

Excellent Service Alvin is extremely helpful and knowledgeable and he makes for a much better customer experience than I have received at many other dealer service cent Alvin is extremely helpful and knowledgeable and he makes for a much better customer experience than I have received at many other dealer service centers. More

Thumbs up for Acura of Westchester One word...WOW! I almost don't mind bring my car in for service. I really enjoy speaking to the knowledgeable staff. I came in for oil change, tire One word...WOW! I almost don't mind bring my car in for service. I really enjoy speaking to the knowledgeable staff. I came in for oil change, tire rotation and to check my brakes which were shaking when highway braking. They took care of the problem with a very fair rate! They found that the tire rotation wasn't needed. Shannon caught it was still on the bill and corrected it. That was very much appreciated as the post Xmas budget is stretched already! I wouldn't have been able to tell if they didn't do it and charged me. I've also been bringing in my wife's older CRV as I'm very confident that my issues are resolved and stay resolved. Go here! You won't be disappointed!! FM More

Great customer service Acura of Westchester is very organized and very friendly. They have a service person run point on the work being done, and she explains all of our op Acura of Westchester is very organized and very friendly. They have a service person run point on the work being done, and she explains all of our options in great detail so that we understand exactly what is going on with our car. Shannon Lemon has been our coordinator the last couple of times we've taken the car in, and she is both friendly and professional. More