Acura of Wichita

Great customer service! !!! I love the video provided with the inspection of the vehicle during the service visit. Byron is super informative and helpful as well. !!! I love the video provided with the inspection of the vehicle during the service visit. Byron is super informative and helpful as well. More

The team at Acura Wichita was highly professional and made me feel right at home. made me feel right at home. More

Waited 5 hours to have 4 new tires mounted and balanced. Appt was at 9:20...we were there at 9:10. We were told it would be done before noon. Used loaner car and returned at 11:00. At 12:00 we were then tol Appt was at 9:20...we were there at 9:10. We were told it would be done before noon. Used loaner car and returned at 11:00. At 12:00 we were then told it would be 1:00....asked for loaner car again for lunch. While at lunch received a text that it would be 2:30 before they were done. Came back at 1:00 and waited until 2:15 before car was done. We drove 300 miles round trip to continue to do business with you folks as I have had multiple MDX Leased Vehicles over the past 15-20 years for work and have bought 3 MDX's in the last 8-9 years for us personally on top of this. Very disappointed as Walser since you bought Scholfield's and Scholfields's prior to the purchase have been our Dealership of choice for many years. I used to tell everyone how good the service was here and that is why we drove so far but can't say that now...hopefully will be better in the future. More

I felt taken care of and knew I was getting the best deal. Walking away with a 6 year commitment is hard to do. But there was no pressure and Lam talked me through all my options. deal. Walking away with a 6 year commitment is hard to do. But there was no pressure and Lam talked me through all my options. More

Was not happy with only one key fob and not knowing the vehicle did not have a jack or spare. There is a place for the jack and it was removed. This is my fault for not checking. Would have made a differen vehicle did not have a jack or spare. There is a place for the jack and it was removed. This is my fault for not checking. Would have made a difference in the purchase. More

The service department did a good job. Attentive to my schedule. Thanks thanks thanks thanks Attentive to my schedule. Thanks thanks thanks thanks More

We love the Walser Team! Very receptive and accommodating to our requests! They even got in our window tint and interior protection while we were on vacation the week followi Very receptive and accommodating to our requests! They even got in our window tint and interior protection while we were on vacation the week following purchase. This is our second purchase with Walser. Highly recommend! More

The Wichita Acura dealer did an excellent job in keeping me informed while they performed a seat sensor replacement recall on our 2021 RDX. They explained what they did and also showed us what dash message me informed while they performed a seat sensor replacement recall on our 2021 RDX. They explained what they did and also showed us what dash messages to be aware of in the event of a sensor malfunction. Very nice service! More

First time experience with MDX to have windshield replaced. Dealer advised of an outstanding recall which was also completed. Timely installation and quality dealership for future service requireme replaced. Dealer advised of an outstanding recall which was also completed. Timely installation and quality dealership for future service requirements. More

The system used to get the loan sucked, I Jeremy Lloyd don’t know who that is, and the Gregg was really pushy, I did like Chris don’t know who that is, and the Gregg was really pushy, I did like Chris More