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Advantage BMW Midtown

Houston, TX

4.8
1,178 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,178 reviews

November 21, 2025

My service representative Rebeca Erazo was outstanding during my recent service visit. I needed to replace tires in addition to having regular service along with executing both a brake and electronics re More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebeca Erazo
Nov 23, 2025 -

Advantage BMW Midtown responded

Hi William, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2025

Good service department. Went to get oil change. Service adviser was polite and professional. Good online coupon to make price reasonable. Good lounge. Only downside is it More

by emman_32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Crawford was my service advisor. She was 5 stars
Nov 20, 2025 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 19, 2025

My sales guy Albi was great! Very responsive to what I was looking for. Ended up with a great car. Finance awesome too. Very flexible and attentive. More

by attorney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albi, Ali, Sebastian Olszewski
Nov 20, 2025 -

Advantage BMW Midtown responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2025

Josh was pleasant and knowledgeable. He was always polite and accommodating. I would definitely return if I’m in the Houston area in the future. More

by sjm2297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 20, 2025 -

Advantage BMW Midtown responded

Hello, we're happy to hear you had such a positive experience with Josh! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2025

The service was great, I was happy with my visit. I will recommend to my friends. More

by owaldo06
Workmanship
Recommend Dealer
Yes
Employees Worked With
Barry
Nov 18, 2025 -

Advantage BMW Midtown responded

Hi, your satisfaction is our top priority. Until the next time we meet, take care!

November 12, 2025

Josh who was my service rep was the best . He gave me a super VVIP treatment . Will always go to this dealership because of him . More

by Syed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Josh Josh , Sebastian Olszewski
Nov 13, 2025 -

Advantage BMW Midtown responded

Hi Syed, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

Always helpful great customer service always willing to go above and beyond. Follow up is excellent we always know what is happening every step while our car is in their care. More

by wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Erazo
Nov 13, 2025 -

Advantage BMW Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2025

Prompt and excellent service. Very clean and very professional. Staff was very friendly, knowledgable and professional. Presented options and did not try to oversell services. More

by Marc V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes La Rosa Figuera
Nov 11, 2025 -

Advantage BMW Midtown responded

Hi Marc, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2025

I have an older but in good shape 4 series BMW. I get treated the same as if I had a newer car and in fact the dealership tried to give me options to save money. only what is necessary. More

by Jcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Yeng
Nov 13, 2025 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2025

Great service and great facility and everyone is friendly. Bigger sign where to find service dept would be good. More

by Dankharl12345678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
Nov 13, 2025 -

Advantage BMW Midtown responded

Thank you for the positive feedback and suggestion! We're so glad you enjoyed our service and facility. We'll definitely look into adding a bigger sign for our service department.