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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.7
578 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 578 reviews

April 11, 2024

I love the service here at this location-I have been coming here over 15 years . Robert Garcia and Kevin are wonderful and always treats me like a Queen More

by Michigan-Big10
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Garcia
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Apr 13, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you've had such a positive experience with Robert and Kevin at the service location! Being a loyal customer for over 15 years speaks volumes about the quality of service you receive. We're here to ensure your continued satisfaction!

Helpful
April 09, 2024

I've been taking my cars here for 6 years now and have always been happy with the excellent service they provide. Scheduling an appointment is very easy and the check in and check out process is very effi More

by mtlecompte
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Barry Thomas
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Apr 12, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear about your positive experiences at Advantage BMW Midtown over the past six years! We're delighted that you find our service scheduling easy, efficient, and that Barry provides excellent service as your advisor. We appreciate your recommendation and look forward to continuing to provide you with top-notch service for your cars. We're here to help and ensure you continue to have a great experience with us!

Helpful
April 05, 2024

Very responsive and friendly people and service department. Would highly recommend to anyone with a BMW. More

by bmach
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores
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Apr 09, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a responsive and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 04, 2024

Excellent service and customer support. Robert took great care of me during my service visit. More

by bhufftx86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
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Apr 06, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you had an excellent experience and that Robert provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 30, 2024

Always good service. Eduardo always keeps us informed and ensures we are taken care of. More

by GBooth
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Apr 04, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a good experience and that Eduardo provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 29, 2024

BMW MID-TOWN has always taken really good care of me. They are my go to for service. More

by Danny Kennedy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon
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Apr 04, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that Advantage BMW Midtown has consistently taken good care of you! We're thrilled to be your go-to dealership for service, and we appreciate your trust and loyalty. We're here to ensure that your automotive needs are met to your satisfaction. Thank you for choosing Advantage BMW Midtown!

Helpful
March 29, 2024

Did everything they promised in a shorter time than they estimated. Good service and kept me well informed. New rear tires fitted at a very competitive price. Excellent loaner vehicle provided during the tw More

by derrick.brown2525
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Andreas Acosta
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Apr 04, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 26, 2024

Radar was wonderful! He was extremely polite and walked me through the entire process. He maintained contact throughout the day! I highly recommend him for anyone with se More

by jameson.gray
Recommend Dealer
Yes
Employees Worked With
Radar
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Apr 03, 2024 -

Advantage BMW Midtown responded

Thank you for sharing your experience with Radar at Advantage BMW! We're thrilled to hear that he provided you with excellent service, including being polite, thorough, and maintaining contact throughout the process. Your recommendation means a lot to us, and we're glad that Radar exceeded your expectations. We appreciate your recommendation and look forward to serving you again!

Helpful
March 26, 2024

Great environment, location and professional consultants with great customer experience. From engine work to simple check ups, Advantage BMW continues to impress with their loyalty and and knowledge. More

by dmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre, Sebastian Olszewski
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Apr 03, 2024 -

Advantage BMW Midtown responded

Thank you for your kind words! At Advantage BMW Midtown, we are committed to providing top-notch service and ensuring our customers have a great experience, whether it's for engine work or routine check-ups. We value your loyalty and trust in us, and we look forward to continuing to meet your automotive needs in the future.

Helpful
March 23, 2024

Clean, nice staff and very helpful explain everything that need to be done. the mechanic shows what is needed virtually. More

by Tony613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre
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Mar 27, 2024 -

Advantage BMW Midtown responded

We're glad to hear that you had a positive experience at our dealership, including clean facilities, helpful staff, and clear explanations about the necessary work. Our mechanic's virtual demonstrations are aimed at enhancing transparency and understanding. Thank you for choosing us for your automotive needs!

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