Advantage Chevrolet of Bolingbrook - Service Center
Bolingbrook, IL
1,352 Reviews of Advantage Chevrolet of Bolingbrook - Service Center
Samantha and Erik gave excellent prompt and courteous service for my car. I was kept informed at all times. I have dealt with Erik for several years and have always been happy with the service he continu service for my car. I was kept informed at all times. I have dealt with Erik for several years and have always been happy with the service he continues to supply. In Erik’s absence Samantha was also extremely helpful. More
Eric pieper is excellent. Always a great experience at my advantage chevy dealer! Thanks again! Always a great experience at my advantage chevy dealer! Thanks again! More
Great dealership. Helpful knowledgeable service staff. Best Chevy dealer anywhere! Tremendous physical facilities and easy highway access. Helpful knowledgeable service staff. Best Chevy dealer anywhere! Tremendous physical facilities and easy highway access. More
The skill level of the team has vastly dropped. From team leads to mechanics. Back from I would say 2008 to 2016 I would have given them five stars (and I did). This last time I had service on my S From team leads to mechanics. Back from I would say 2008 to 2016 I would have given them five stars (and I did). This last time I had service on my SUV they explained that they wanted to look over the vehicle for a sound that they are hearing (possibly a loose heat shield). Well when I brought the same vehicle in a couple years ago they replaced the right front strut and that was when the noise started. I requested that they locate and fix the noise. Their response was "what noise". Also they used to have the porters clean your vehicle after repairs, well I guess they stopped that, my car was just as dirty as when I brought it in. There weren't even paper mats in the vehicle. So not only are they cutting back on their required skill level of the employees but saving money by making cuts everywhere. I would suggest going to Joliet for service if possible. I am not going to apply any ratings to the staff, because the failure and demise of their service department may or may not be a direct result of their actions alone. (Well since I can't submit without giving the listed employees a rating, I will submit with a one star rating for all.) It's funny I remember back in the day when getting service from this service center, they used to request that I give them a five star rating. Back then I used to be like " don't sweat it, you guys rock". Well they no longer request that, I'm sure it's because they know where they stand as an average service center. More
Erik is always direct and informative, I love having options from scheduling to fix my car all the way to paying for it. I love the most that I can get towed in, or get a ride if needed and also always options from scheduling to fix my car all the way to paying for it. I love the most that I can get towed in, or get a ride if needed and also always free drinks and snacks. I recommend this place to every one I know. More
Friendly service. Been dealing with Advantage for many years. Hopefully more.to come. We’ll be back soon. Been dealing with Advantage for many years. Hopefully more.to come. We’ll be back soon. More
appts are always taken on time - service advisors (esp. ERIK PIEPER) keeps me informed aboput my car as work progresses. costs are relayed as WORK PROGRESSES or any unexpected problems arise... and finally ERIK PIEPER) keeps me informed aboput my car as work progresses. costs are relayed as WORK PROGRESSES or any unexpected problems arise... and finally work was completed on time! great team! More