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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,210 Reviews

2,210 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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January 14, 2021

Service department makes unnecessary excuses on why they can’t fix your car. They will personally tell you to put your radio up to avoid the voice rather than figuring out the problem. More

by katiavalenzuela96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Bocchiere
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Was happy with everything, the only issue was with MyChevy rewards. The service associate was able to help me walk through how to get the coupon from the website so it was applied to the right vehicle More

by drflgdz28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina
Jan 19, 2021 -

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 13, 2021

I love advantage Chevrolet. The service is just too pricey everything automatically adds up to $2,000. I don’t understand that ridiculous amount. Service prices should be lowered because it’s a turn of More

by tbeecham8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak
Jan 19, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 13, 2021

Great dealership people are friendly our service adviser Carolina always goes out of her way to make sure I am happy with the service I receive also the videos by the service tech are great they explain in More

by EDVINFUNEZ26WARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Pavlik
Jan 19, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 13, 2021

I dropped my car off there at 8:00am for an 8:15am oil change. I was sitting there for 2 hours for an oil change. I feel at least someone could have came out and said maybe we're running behind sorry its More

by PDSAMULIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 12, 2021

When we bought the truck everybody is nice. When we need a headlight replacement they sent us to a dodge Dealer. ( brand of our truck). Even having an insurance offered by Chevrolet (this Dealer) Bumper More

by rigobertoochoa33
Recommend Dealer
No
Employees Worked With
Fabian Murillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2021

Just felt very unprofessional & unfriendly. They cud take a few pointers from Apple Chevy in tinley park they know how to treat customers Thank you More

by lauramigala1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carolina
January 09, 2021

More clear explanation to question. Parts department can’t provide me the correct information. There was no service information at time of pick up my car More

by ricor44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure what was the name of the service representative at of service
Jan 13, 2021 -

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 08, 2021

Brought our vehicle in for service a day ahead of schedule, the service department had completed the repairs a few hours after I brought it in the same day. More

by DALCOR1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 12, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 08, 2021

Everyone was very friendly and informative. Kept me updated the entire time and was able to get me in and out earlier than I was expected More

by MCALUMNI03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nedia DJ Natalie Karolina
Jan 12, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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