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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,191 Reviews

2,191 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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July 02, 2025

I am very pleased with the service we got on Saturday, 6/28, we have bought numerous vehicles from there and were always taken care of very well and we appreciate that type of service. More

by lisagraczyk67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
denise Visvardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

My oil change, wiper replacement and tire rotation went wonderfully well. Just like they should. More

by durso223
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

I'm always happy when I come there for a oil change and the service and the employees are always smiling ,⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

by philton9143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review, Philton! We're delighted to hear that you consistently have a positive experience during your oil changes at Advantage Chevrolet of Hodgkins. Our team takes pride in providing great service with a smile. We look forward to welcoming you back next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 30, 2025

Carolina was absolutely the best person I've ever dealt with at a dealership. I've never received that kind of service and care before. She is a professional, she is helpful, she actually cares, and she f More

by Leigh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words, Leigh! We truly appreciate your feedback and are pleased to hear about your positive experience with Carolina at Advantage Chevrolet of Hodgkins. It’s wonderful to know that she provided such exceptional service during the recall of your truck. We look forward to assisting you with your future purchases and greatly appreciate your referrals. Thank you for choosing us! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 27, 2025

Emily is WORTHLESS. Work seems to be done well. But when your only connection to service is a representative who refuses to return calls or have the car ready when she p More

by BOBGRAFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Salcido
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback, Bob. I understand your experience with our service department was not satisfactory, and I appreciate you bringing this to our attention. It’s important for us to ensure that our customers receive timely communication and accurate service. If you would like to discuss this further, please reach out to me directly at Advantage Chevrolet of Hodgkins. We value your input and are committed to improving our processes. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 26, 2025

3 times I came in, saying every time I apply the brakes, the steering while shakes, so instead of checking out the brakes, you decided to replace parts that had nothing to do with the brakes. I had to take More

by 70dzrhaq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand your frustration regarding the issues with your vehicle’s brakes and the repairs made at Advantage Chevrolet of Hodgkins. We appreciate your feedback as it helps us improve our service. To discuss your concerns further, I encourage you to contact me directly so I can look into your situation further. Thank you for bringing this to our attention. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 26, 2025

Great dealership and customer service,wait time was not long. I have been coming here for 4 years always Great experience More

by MORALESDAVID26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback, David! I appreciate your loyalty to Advantage Chevrolet of Hodgkins over the past four years. It’s great to hear that you consistently have a great experience and that our customer service meets your expectations. We look forward to seeing you again soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 26, 2025

Always have great experience with the service and sales team. That's why I keep coming back!! More

by ecky917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We truly appreciate your loyalty to Advantage Chevrolet of Hodgkins. It's wonderful to hear that you've consistently had great experiences with our service and sales teams. We look forward to welcoming you back again soon! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

June 24, 2025

I was appreciative of them getting me right in because I was on time for my appointment. Jeffrey was nice and giving me a list of things that I may need the next time when I get my oil changed. More

by kecia.s2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Kecia! We're glad to hear that you had a positive experience with Jeffrey at Advantage Chevrolet of Hodgkins. It's great to know that he provided you with helpful information for your next visit. We appreciate your feedback and look forward to seeing you again for your next oil change! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 21, 2025

I always take my cars to this shop. I have never had a problem with them. They always communicate with you and my car is done on time. More

by isabel.j.miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Isabel! We appreciate your loyalty to Advantage Chevrolet of Hodgkins and are thrilled to hear that you consistently have a positive experience with us. Timely communication and service are important to us, and it's great to know we're meeting those expectations for you. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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