Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,137 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,137 Reviews of Advantage Chevrolet of Hodgkins - Service Center
Sort by
October 19, 2020
I am always satisfied because the problems are always fixed and I get advised when something needs to be fixed. One thing though, it's a little bit expensive getting the problem fixed. fixed and I get advised when something needs to be fixed. One thing though, it's a little bit expensive getting the problem fixed. More
by scm4832
Verified CustomerEmployees Worked With
Valerie Tromiczak
October 19, 2020
Never have an issue getting a service appointment. Work is done quickly and any items of issue are completed. Offered to drive me to and from my work instead of waiting in the service waiting area. Great s is done quickly and any items of issue are completed. Offered to drive me to and from my work instead of waiting in the service waiting area. Great service department! More
by mmarkham
Employees Worked With
October 19, 2020
Even though Alex appears to be stretched thin by all the excessive demands upon his limited time and attention, his heart was set on providing the best service he could. I very much appreciate the quality excessive demands upon his limited time and attention, his heart was set on providing the best service he could. I very much appreciate the quality time and attention he was so willing to give to me. Julia was also helpful in ordering the part and setting my appointment up for me in a timely manner. More
by jgsteenk
Employees Worked With
October 19, 2020
My vehicle was repaired a lot sooner than I expected which avoided me having to be without a car for no more than a day. which avoided me having to be without a car for no more than a day. More
by FNCROCHA
Employees Worked With
October 19, 2020
When the problem with my infotainment system could no be repaired in my first visit they ordered a replacement and I had it installed within a week. Everything is working fine and I am very satisfied with t repaired in my first visit they ordered a replacement and I had it installed within a week. Everything is working fine and I am very satisfied with the service I received. More
by ladder231_2000
Employees Worked With
October 19, 2020
No complaints on any service I have received. Estimate of how long service will take would be a big plus in the future. Will be back again. how long service will take would be a big plus in the future. Will be back again. More
by jenrut8
Employees Worked With
October 19, 2020
Fixed my Traverse with no issues Will be back if I ever need another repair or even to buy a vehicle from them 10 stars need another repair or even to buy a vehicle from them 10 stars More
by jtq713
Employees Worked With
Other Employees :
Valerie Tromiczak, Joel Pavlik, Keving Day, Mark Rudolph, Mike Heeney, Mike Krupinski
October 19, 2020
It’s always a very friendly ready to work with you dealer ship. Jason Robert’s is one of the best. Fabulous service department too ship. Jason Robert’s is one of the best. Fabulous service department too More
by mem_1971
Employees Worked With
Other Employees :
Pablo Bear, Len Paluch, Valerie Tromiczak, Joe Budz, Mark Sperlak, Kim Galbraith
July 22, 2020
Advantage takes "ADVANTAGE" of the elderly! I made the appointment for my elderly mother to bring in her Certified Pre-Owned Chevrolet Malibu for a scheduled "covered" service appointment that i I made the appointment for my elderly mother to bring in her Certified Pre-Owned Chevrolet Malibu for a scheduled "covered" service appointment that included an oil change, tire rotation and multi-point inspection. I notified the service advisor beforehand that my mother often heard a loud metallic bang or clank when she shifted the Malibu from park into reverse after a cold start. I was informed that she would not be charged to inspect the issue and if it were detected it would be repaired under warranty. The vehicle is extremely well maintained, has around 14K miles, looks, drives and smells brand new still, plus it is garage kept. Advantage Chevrolet couldn't duplicate the noise (that I fear is transmission related) but proceeded to charge my mother $180 for the inspection. After a short exchange they reduced it to $90. So a fully covered CPO vehicle with 14K miles with a CPO bumper to bumper warranty & a 5 yr/60,000 mi powertrain warranty apparently isn't covered at Advantage Chevrolet. Be prepared to be taken Advantage of at Advantage Chevrolet where they prey on the elderly. More
by B. J. S.
Employees Worked With
FELIPE ALFARO
February 06, 2020
Waited a week for my part to come in. I kept getting the run around from parts department. I contacted my service advisor to ask what part was ordered and a part number he was unaware of what part was even run around from parts department. I contacted my service advisor to ask what part was ordered and a part number he was unaware of what part was even ordered. I also asked for a rental or sales loaner to drive while my part comes in since I am unable to drive my vehicle at the moment and he was trying to charge me $45 per day when the rental should be covered under warranty like any other dealership. I called a different dealership they were able to take my vehicle in right away and provide me with a loaner while my vehicle was getting worked on. More
by Melissadelarosa12
Employees Worked With
Service and Parts
