Advantage Chevrolet of Hodgkins - Service Center

service department was very helpful and courteous when trying to find the source of my noise issue, kept me informed the entire time even though it spanned 3 days and two separate events trying to find the source of my noise issue, kept me informed the entire time even though it spanned 3 days and two separate events More

It’s always a very friendly ready to work with you dealer ship. Jason Robert’s is one of the best. Fabulous service department too ship. Jason Robert’s is one of the best. Fabulous service department too More

Even though Alex appears to be stretched thin by all the excessive demands upon his limited time and attention, his heart was set on providing the best service he could. I very much appreciate the quality excessive demands upon his limited time and attention, his heart was set on providing the best service he could. I very much appreciate the quality time and attention he was so willing to give to me. Julia was also helpful in ordering the part and setting my appointment up for me in a timely manner. More

I took my car in 3 times for me it was the same problem hesitation car dies out my car light turns in as a warning signal I get a warning text also It still at times hesitates I don’t feel secure driving hesitation car dies out my car light turns in as a warning signal I get a warning text also It still at times hesitates I don’t feel secure driving it usually I would feel 100 % after taking it in but not this time I may have to find another place to start servicing my car I have been with them for over 5 years sadly not satisfied anymore with the service I received More

Carolina very nice. Tech Erik -had nail in 20 Tahoe tire-have aftermarket valve stem Chevy covers. He put it on new tire. Awesome service! tire-have aftermarket valve stem Chevy covers. He put it on new tire. Awesome service! More

Best,helpful, dealership. Always answering any type of questions I have about the car and willingly tell me when to bring my car for the next service. questions I have about the car and willingly tell me when to bring my car for the next service. More

Waited a week for my part to come in. I kept getting the run around from parts department. I contacted my service advisor to ask what part was ordered and a part number he was unaware of what part was even run around from parts department. I contacted my service advisor to ask what part was ordered and a part number he was unaware of what part was even ordered. I also asked for a rental or sales loaner to drive while my part comes in since I am unable to drive my vehicle at the moment and he was trying to charge me $45 per day when the rental should be covered under warranty like any other dealership. I called a different dealership they were able to take my vehicle in right away and provide me with a loaner while my vehicle was getting worked on. More

All over $10??? I wont be back I want to express my disappointment with my last service Visit. long story short. I had a coupon for 49.99 Mark stated that my car (2015 Impala) too I want to express my disappointment with my last service Visit. long story short. I had a coupon for 49.99 Mark stated that my car (2015 Impala) took 6Qtz and the charge would be 59.99. When I get my receipt and paper work it documents that 5 Qtz was used. I go back to Mark and he already knowing the issue has me (the customer) reexplain to philipe. I show Philipe the paper work and he is immediately argumentative and raising his voice (To a customer). Instead of going by my paper work and refunding my $10, He (Falsifies) new paper work to show 6Qtz without being able to confirm with his technicians. All over $10. I have my original paper work and the falsified one philipe created. More