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Advantage Hyundai

Hicksville, NY

Overview
Employees
Reviews
Vehicles
4.6
3,832 Reviews
Advantage Hyundai of Hicksville takes pride in showing great value to our Nassau and Suffolk county customers. Wheather you need an oil change, tire rotation on your current Hyundai or looking for the lowest lease payment or finance deal, you'll have a great experience with us
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440 Plainview Rd

Hicksville, NY

11801

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Showing 3,832 reviews

April 26, 2024

Everything went well. Very nice check in lady. Made a note on my paperwork to hand wash my car while being serviced but the technician never washed it. Other then that, a More

by LBZJZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josephine
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Apr 29, 2024 -

Advantage Hyundai responded

Thanks for sharing your thoughts about your experience with Advantage Hyundai. We appreciate your business and hope to see you again soon!

April 26, 2024

Everything was perfect . The service . Wait time waiting area the workers explained exactly what they were doing More

by DETV66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know her name
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Apr 29, 2024 -

Advantage Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Advantage Hyundai.

April 26, 2024

Everyone was friendly and accommodating. Devon was excellent. Maria Reception & Mike from finance as well. More

by annetteb236
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Jenkins
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Apr 29, 2024 -

Advantage Hyundai responded

Thank you, Annette, for sharing your thoughts about your experience with Advantage Hyundai. We appreciate your business and hope to see you again soon!

April 26, 2024

I had to wait 24 hours longer than expected for the work to be completed, and I had a lot of difficulty reaching the service person to get information about when the car would be ready for pickup. More

by GAILGWEISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin
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May 02, 2024 -

Advantage Hyundai responded

We're sorry to hear about your experience, Gail, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 25, 2024

This service took over two hours when I was told I f I waited it would be about 90 minutes More

by vassilios.kokkinelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith
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Apr 29, 2024 -

Advantage Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 25, 2024

Everything went very smoothly and the car runs great! I will definitely be back to Advantage. More

by karnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Tarantino
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Apr 26, 2024 -

Advantage Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 25, 2024

Been a customer for many years now. Always a good and pleasant experience. Service people are courteous and informative. More

by cmurphy828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 26, 2024 -

Advantage Hyundai responded

Thanks for sharing your thoughts about your experience with Advantage Hyundai. We appreciate your business and hope to see you again soon!

April 25, 2024

I kept getting reminders from my car that there was scheduled maintenance due. But when I brought the car in it I was told that this service was not covered under my “Free Maintenance “ So since I h More

by PETER.PETRONZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen Puglise
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Apr 26, 2024 -

Advantage Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 24, 2024

Erin was extremely nice and professional and i received my car back in a timely manner. More

by Angelo Biscardi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
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Apr 24, 2024 -

Advantage Hyundai responded

We are very happy to hear that Erin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 24, 2024

Service was excellent, very impressed with the dealership and service center. Service was performed much faster than I expected. More

by jkaminstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa 5 stars
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Apr 24, 2024 -

Advantage Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Advantage Hyundai, we look forward to having you as a valued customer for many years to come!

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