
Advantage Hyundai
Hicksville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:30 PM
Tuesday 7:00 AM - 4:30 PM
Wednesday 7:00 AM - 4:30 PM
Thursday 7:00 AM - 4:30 PM
Friday 7:00 AM - 4:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Avoid a purchase from Advantage at all costs.Traded in my Tucson in November and signed over the title to them.They said that they would pay off the balance to Hyundai Finance which they still haven’t.My cre Tucson in November and signed over the title to them.They said that they would pay off the balance to Hyundai Finance which they still haven’t.My credit is being affected and I still can’t get the matter straightened out.A lot of double talk.Now asking me to remove this! More
I am rating the sales person Henry Jenkins a 5, but I wrote an online inquiry thru their website I never received a Valid Response. So I went to the dealership for an answer to my question. wrote an online inquiry thru their website I never received a Valid Response. So I went to the dealership for an answer to my question. More
Service center: I had a really horrible experience. I went for an estimate and when their price was really high, they wouldn’t give me my keys back unless I paid them $150 as a diagnostic fee. I never ag went for an estimate and when their price was really high, they wouldn’t give me my keys back unless I paid them $150 as a diagnostic fee. I never agreed to this and they were very dishonest and unreasonable. I just wanted an estimate. I don’t recommend this place for anything! More
Advantage Hyundai is my favorite dealership. I have been a loyal customer for 9 years. We always use Rob as our salesman, Rob always works to get the best pricing and gives us excellent service and always f a loyal customer for 9 years. We always use Rob as our salesman, Rob always works to get the best pricing and gives us excellent service and always follows up. Jon Stern the GM always goes the extra mile to help us out. I just leased a 2020 Santa Fe, Rob and Jon helped me with my early lease return as well as saved me as much as possible on the current vehicle which I love. Great Work Advantage. I almost forgot I love the free car washes and now 3 years service. They also gave me tire and wheel for 6 months. More
Chris Tempesta was recommended to me. Chris is patient, listened to all my questions with purchasing a new car and the technology and he assured me he would make sure I knew how everything operated. Chris listened to all my questions with purchasing a new car and the technology and he assured me he would make sure I knew how everything operated. Chris and everyone at Advantage Hyundai are so helpful and welcoming that they made it a pleasure to buy myself another Hyundai after 15 years! More
They do not honor their agreement bait and switch I will never go back to this dealer again. First the price that they advertise is at best misleading and in the fine print you will find that it's aft I will never go back to this dealer again. First the price that they advertise is at best misleading and in the fine print you will find that it's after a down payment and if you finance through them at some ridiculous rate. After i negotiated a price and having them give me a 10 year wraparound warranty that was clearly written on the order sheet and approved from the used car manager. The day i was picking up the car they changed the warranty to a certified warranty. And then wanted me to pay extra for the warranty. They tried to tell me it was a mistake and the manager tried to blame the salesman. The salesman didn't make a mistake. I think this was management playing a bait and switch game. Regardless of who is at fault the general manager should have honored the written agreement. They also own Atlantic Hyundai and i have to assume they run it the same way. More
not made aware of disposition fee leased a hyundai sonata for four years and returned same in march 2020 in immaculate condition and was not charged anything for the condition etc and leased a hyundai sonata for four years and returned same in march 2020 in immaculate condition and was not charged anything for the condition etc and with only about 9 thousand miles ...only at the time that i indicated about the return i was informed by adrian powell that the hyundai company would send me a bill for 400 $ but was not mentioned specifically to me though mentioned in the contract.i trusted him and would have appreciated if he had told me about it at which time i could have made a rational decision and also check with other companies if they also charge a fee for non renewal of lease or purchasing the same car .which i feel is not prudent BUSINESS PRACTICE and also they promised two free oil change etc ..but due to low mileage the second service was charged by the dealership as the mileage mentioned for second service due did not happen within the time frame.adrian promised to refund those charges by the service dept but never happened .i brought this to the attention of the number one in the same dealership today but only told me that i should have read the entire contract be4 signing and hyundai company sent a bill for 400 plus tax for approx 35 dlrs and are not willing to waive it and gave me time till aug 6 th to pay or the matter will be reported to the credit bureau .again this is NOT good business practice and should have been told upfront .they did not LIE but they hid the truth as normally customers dont check every page of the agreement due to the trust ...but in my case my trusting adrian was transgressed . i have until 6th to decide on the route that i may take . More
If I could give less than one star, I would. He was rude, condescending, pushy, and overall the worst experience I’ve ever had at a dealer. If I hadn’t been recommended one other salesperson that worked at t condescending, pushy, and overall the worst experience I’ve ever had at a dealer. If I hadn’t been recommended one other salesperson that worked at this dealership, I would have never returned. More
I bought a 2017 Hyundai Elantra from this dealer. When I test drove the car, with a friend who worked in the industry, I noticed a scratch on the windshield, thought it was bird droppings. A day or two lat test drove the car, with a friend who worked in the industry, I noticed a scratch on the windshield, thought it was bird droppings. A day or two later, I had someone look at the scratch and was told it is not bird droppings but a scratch from the windshield wiper falling off and scrapping the windshield. I brought the car to have the manager look at the car windshield and was told he couldn't do anything, after he saw the scratch from the outside and inside, suggested I go to safe-lite. I complained to the salesman who gave me the general manager of 2 dealerships and if I wanted to have the windshield replaced I would have to pay $220 to have it replaced. This was done to a person who is a first responder and a veteran of the U.S. Navy, so this can be done to anyone. Imagine buying a car, finding a problem and then being told, you have to pay additional money, because they sold you a car with a scratch in the windshield, If the replace the windshield I would give them 4 stars. Also, they have a deceptive ad, which said the car was one amount, but on the bottom of the ad, that is the price after a down payment. Didn't find out until I came to sign the paperwork and take the car. More
over priced I was told i Needed a set of tires or couldn't pass inspection. After I received the tires I checked the price at Tirerack where I normally get tires. I was told i Needed a set of tires or couldn't pass inspection. After I received the tires I checked the price at Tirerack where I normally get tires. Tirerack was $502 plus about $60 to have the service station mount them.I paid over $900 at Hyundai Hicksville for identical tires. I naturally assumed it would be more at the dealership but the I think they charged an exorbitant amount. I complained to the person I dealt with and requested a manager call back but they didn"t. More