
Advantage Hyundai
Hicksville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:30 PM
Tuesday 7:00 AM - 4:30 PM
Wednesday 7:00 AM - 4:30 PM
Thursday 7:00 AM - 4:30 PM
Friday 7:00 AM - 4:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Service department is terrible. Last 2 visits they told me there was a nail in my tire. I came in today, 5-14-22, for an oil change and asked the service advisor to please make a no Last 2 visits they told me there was a nail in my tire. I came in today, 5-14-22, for an oil change and asked the service advisor to please make a notation on the write up slip. He immediately used fowl language with me saying “we don’t do that xxxxxxxx”. He also refused to enter my car for service. I went to talk to the service manager and he said “well there’s construction in the area”. “We don’t put nails in tires”. Very defensive. I said it better not happen for a THIRD time. I would warn everyone to stay away from Advantage Hyundai and their service department. More
Henry Jenkins was amazing! My father went to several dealerships, but nothing could compare to the value and service at Advantage. They gave him a fair deal for his trade-in, a My father went to several dealerships, but nothing could compare to the value and service at Advantage. They gave him a fair deal for his trade-in, almost double than other dealerships. Henry also understood that my father needed more support as a senior and he took his time explaining everything to my father. As a result, when I am shopping for my next car, I know where I am going. With much gratitude. More
Stay far away- Visited dealer for new car. Asked salesman about the differences between Ioniq 5 versus Kona EV’s. Salesman pointed to Ioniq 5 in showroom and said that’s it. I repeated I was interested in in about the differences between Ioniq 5 versus Kona EV’s. Salesman pointed to Ioniq 5 in showroom and said that’s it. I repeated I was interested in info on the other cars, say a gas powered versus hybrid- he looked around from his seat and said he didn’t see any and immediately launched into the premium of $3,000. - 5,000 on all new cars. I immediately left- Atlantic Hyundai in West islip was excellent- test drove car and will only buy from them. More
Sales rep Steve Kramer extremely rude and aggressive. Does not provide actual information on pricing, but instead condescendingly speaks to you and tries to make it seem like he's doing you a favor. Does not provide actual information on pricing, but instead condescendingly speaks to you and tries to make it seem like he's doing you a favor. More
I recently brought my car in for service. After two hours they told me that they had lost my car and that it had been stolen from their property. The agency manager told that it was my problem and tha hours they told me that they had lost my car and that it had been stolen from their property. The agency manager told that it was my problem and that I should take it up with my insurance company. The manager and the dealership took no responsibility regarding the safe keeping of vehicles under their control and on their property. It is apparently their position that anyone who brings a car for service does so at their own risk. More
Rude, unprofessional, insulting, buyer beware.Steve Rude, unprofessional, insulting, buyer beware. Steve Kramer was very rude and unprofessional and downright insulting when I showed him higher offe Rude, unprofessional, insulting, buyer beware. Steve Kramer was very rude and unprofessional and downright insulting when I showed him higher offers on the trade in from other dealers. He seemed upset that I did my homework. The management didn't care about his attitude. Buyers beware - save yourself the trouble and find another dealer to work with. More
If I could rate this dealership as 0 stars I would. I walked into the dealership looking to buy a Genesis and was treated like garbage by the sales person. The management couldn't care less and let's the walked into the dealership looking to buy a Genesis and was treated like garbage by the sales person. The management couldn't care less and let's the staff treat customers however they want to. As a Plainview local resident, I would advise everyone to not shop here and go down to Atlantic Hyundai/Genesis to buy or lease a car. Avoid this dealership at all costs and customers BEWARE..... More
Sales process was good, went smoothly. I work in the automotive industry so they didn’t try to play too many games with me. Leased vehicle at the end of March 2021, a 21 genesis g70. Two months into my automotive industry so they didn’t try to play too many games with me. Leased vehicle at the end of March 2021, a 21 genesis g70. Two months into my lease I begin hearing a rattling noise coming from the sunvisor sunroof area. 7/14, 7/20, 8/14 & again 8/21 for the same rattling noise that at this point genesis Corp is involved and my car is not being worked on because warranty work is only paid out to a dealership once unless approved by corporate. Advantage Hyundai is in possession of my vehicle as I have a loaner car. Corporate says they are a high line car, they don’t act as such. Not really working with the customer (me) working within perimeters to get corporate down to see my car, receiving excuses, the typical runaround. All I want is the rattling noise to be fixed correctly. More
I recently purchased a2021 Palisade calligraphy from this dealership. I have owned (5) Hyundai’s in the past with my recent vehicle being purchased from this dealership. When it came to negotiating after I t dealership. I have owned (5) Hyundai’s in the past with my recent vehicle being purchased from this dealership. When it came to negotiating after I told them I went to another dealer and let them know that dealer was going to give me more on my trade in with all the same terms they offered the salesman hung up on me and had the manager ( Anthony ) call me. If you go to this dealship buyer be ware. More