Advantage Hyundai

Kenneth was cordial. He gave me an Uber ride back home and texted me when the job was done He gave me an Uber ride back home and texted me when the job was done More

Very courteous. Professional all the way. Young lady explained everything in detail. I had an appointment at 7.15 and and I was out by 9.15. Professional all the way. Young lady explained everything in detail. I had an appointment at 7.15 and and I was out by 9.15. More

Long wait despite apt. Coupon offered instead of wash, despite bird poop on car while at dealership Coupon offered instead of wash, despite bird poop on car while at dealership More

Checked in and was told by the person checking me in that I was 45 min late. However, I got there at my appointment time of 7:15 am waited for 10 min with the line not moving, so I decided to run and get gas I was 45 min late. However, I got there at my appointment time of 7:15 am waited for 10 min with the line not moving, so I decided to run and get gas. Then came back by 7:45, which is 30 min later. Apparently its ok to wait in line way past my scheduled appointment time, but not okay for me to "be late." I was then told it would take 3 hours for the recall to be completed. Okay, no problem. Another customer had the same recall and was told it would be 1.5 hours by a different customer service rep. Not sure why the difference. One lovely customer service rep came and got all his customers when their cars were done. I was expecting mine to do the same; however, she just came out and said to me "Your car is done. I've been calling you." Apparently walking the 20 feet to the waiting area is too much for her. It is nice that the waiting area has coffee and snacks. More

Nice waiting area Everyone was very professional service was performed quickly The snacks were very good was performed quickly The snacks were very good More

My experience with the dealership was excellent. Keith was very pleasant and the work was done in the exact amount of time he said it would take. Keith was very pleasant and the work was done in the exact amount of time he said it would take. More

Always professional and courteous With quality and timely service I also very much appreciate the valet service! service I also very much appreciate the valet service! More

Service was excellent. Only issue was waiting at least 20 minutes for car because asso iste could not find it after car was washed/parked without location indication. Only issue was waiting at least 20 minutes for car because asso iste could not find it after car was washed/parked without location indication. More

Very good ? ? Nice greeting on arrival. Professional. Entire service experience was great. Everyone in the service area was pleasant and friendly. ? Nice greeting on arrival. Professional. Entire service experience was great. Everyone in the service area was pleasant and friendly. More

Excellent. Smooth, professional, courteous, and comfortable to deal with. From beginning to end. They arranged for a transport on drop off and called when the c Smooth, professional, courteous, and comfortable to deal with. From beginning to end. They arranged for a transport on drop off and called when the car was ready. I waited maybe 5 minutes and the car was brought to me. GREAT SERVICE. More