Advantage Hyundai

Erin is always great. I usually ask for her to be my service rep. Servicing of my car in the back could be faster when waiting at dealership. I waited for my car from 7:45 I usually ask for her to be my service rep. Servicing of my car in the back could be faster when waiting at dealership. I waited for my car from 7:45 appointment and checked out at 9:30. Only NYS state inspection and wiper blade change. More

I did answer a survey already. Service was dismal. That’s it! Follow up was disgudting! Service was dismal. That’s it! Follow up was disgudting! More

Very smooth. She took the car right away, she was polite, she kept me informed during the day, and the whole process was very smooth. She took the car right away, she was polite, she kept me informed during the day, and the whole process was very smooth. More

Took car in for inspection Took the car in to be inspected, and all points inspected were done waited in customer service area for car to be completed inspected, and all points inspected were done waited in customer service area for car to be completed More

Not accommodating when it comes to resolve. Left voicemail with Supervisor, no follow up with a phone call. Left voicemail with Supervisor, no follow up with a phone call. More

Had an appointment to buy a used car, met with Mike and he was not only rude but dishonest about the price of the car I had my eyes on. They rushed me through the most of the process just to make me sit in he was not only rude but dishonest about the price of the car I had my eyes on. They rushed me through the most of the process just to make me sit in the lobby for 4 to 6 hours because they couldn't get their act together. Then to "try" and make it up to me they offered me a measly extra $100 for my trade-in. Awful dealership and scammy employees who are just straight up disrespectful. Will never come back again. Would give 0 stars if possible. More

My husband and I have been buying cars at this location for at least 10 years. We have always been treated very well. The manager, Mike, is very helpful and runs a smooth business. The staff are very p for at least 10 years. We have always been treated very well. The manager, Mike, is very helpful and runs a smooth business. The staff are very professional, and helpful. We wouldn’t go anywhere else. More

Timely work. Well explained. All around very happy Always recommend your dealer to family and friends Well explained. All around very happy Always recommend your dealer to family and friends More

Amazing service start to finish. Quick honest respectful not wasting any time and just taking care of business Quick honest respectful not wasting any time and just taking care of business More

Formal Complaint Regarding Recurring Steering Issue and Unnecessary Service Charges ?I am writing to report a persistent issue with my leased IONIQ 5. Since the very beginning of the lease, I noticed that Unnecessary Service Charges ?I am writing to report a persistent issue with my leased IONIQ 5. Since the very beginning of the lease, I noticed that the steering wheel gradually drifts to the right when driving at low speeds. I recorded a video of this and immediately shared it with my sales representative, who advised me to book a service appointment. ?As I am not an automotive expert, I assumed this was an alignment issue. I scheduled an appointment for October 9, 2025, specifically for an alignment check. Before that date, I also reported a minor collision that occurred while reversing out of my garage and requested bodywork repairs at the same time. ?However, after receiving the vehicle back, the low-speed steering drift persisted. While it wasn't noticeable at higher speeds, the issue didn't feel fixed at all. At the time, I thought perhaps it was just because the car was new and might resolve itself with more driving. ?On May 1, 2026, I revisited the service center and stated the following: ?The steering wheel has been drifting to the right since day one. ?When I asked the technician if this was an alignment issue, he agreed that it sounded like one. This led me to believe the problem would be resolved through an alignment service. ?I paid for the repair, but the issue remained. When I questioned why it wasn't fixed, the manager informed me that this specific issue cannot be resolved this way and 'is absolutely not an alignment problem.' Therefore, the money I spent on the alignment was a complete waste, as it di More