Mike Morrison

Easy to get an appointment. They complete the job quickly, while you wait. Very happy with their service department. They complete the job quickly, while you wait. Very happy with their service department. More

by SAC17L Verified Customer Verified Customer

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Professional, professional, professional, etc, etc, etc, etc,etc etc etc etc etc etc etc et etc,etc etc etc etc etc etc etc et More

by geraldbethea Verified Customer Verified Customer

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I purchased a 2025 palisade six months ago from the same dealership. The 2025 palisade had so many problems starting with a water pump leak that they said was gonna take about 3 weeks to be fix,it. THE proc dealership. The 2025 palisade had so many problems starting with a water pump leak that they said was gonna take about 3 weeks to be fix,it. THE process was very difficult very uncomfortable. I got very little information about everything that was happening . I had to called my insurance company about 8 times and change the policy, first they “were not ready” and I had to wait another 3 days for the car….., the person who’s in charge of the loans never showed me the interest rate on the new car. I wish was more transparency in the process. I got keys and I had to come back in two days to set up the Wi-Fi. Again I wish they can show me the paperwork submit submitted to the bank with the interest rate before I sign up the papers where they make a deal out of it. I’m still waiting on the warranty paperwork. I haven’t get all the papers that they gave me previously for the first purchase of Car. I bought a G 90 Genesis before so I’m familiar with the process when you do a transaction especially at that dealership this time probably because I have a discount certification Took about a month to get everything done several time the car wasn’t there the one I pick was sold … I wouldn’t recommend this dealership I won’t ever buy a car here… More

by rmonta78 Verified Customer Verified Customer

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Everything was fine . Waiting was little longer but is okay. Nice welcome people. Car was ready Waiting was little longer but is okay. Nice welcome people. Car was ready More

by lubamycio Verified Customer Verified Customer

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I brought my car in for an oil change and routine maintenance. I expected to be out of there in 2 hours. Three and a half hours later I was told the car was done. I asked what took soo long. They maintenance. I expected to be out of there in 2 hours. Three and a half hours later I was told the car was done. I asked what took soo long. They explained to me that there were 2 recalls being worked on. I was never told....Had they told me when I dropped the car off, I would have taken the shuttle home instead of waiting like an idiot. More

by abrook108 Verified Customer Verified Customer

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My husband and I have been buying cars at this location for at least 10 years. We have always been treated very well. The manager, Mike, is very helpful and runs a smooth business. The staff are very p for at least 10 years. We have always been treated very well. The manager, Mike, is very helpful and runs a smooth business. The staff are very professional, and helpful. We wouldn’t go anywhere else. More

by map1005 Verified Customer Verified Customer

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Car brought in for a recall I choose to wait while they serviced my car. All went smoothly from the time I got there until I left Lounge was comfortable and I could relax and wait for service to be comple serviced my car. All went smoothly from the time I got there until I left Lounge was comfortable and I could relax and wait for service to be completed Overall very satisfied More

by MARISUE11781 Verified Customer Verified Customer

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Great customer service and professional from the sales team Saadia, Abrams to Willie in finance Thank you Angelo team Saadia, Abrams to Willie in finance Thank you Angelo More

by angelo107 Verified Customer Verified Customer

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Dealership was competent and organized. Staff friendly, clean space and water/snacks available to customers. Staff friendly, clean space and water/snacks available to customers. More

by Rbeth2003 Verified Customer Verified Customer

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Great service, professional personnel. Highly recommend Genesis of the North Shore for purchase and service. Highly recommend Genesis of the North Shore for purchase and service. More

by cashenw Verified Customer Verified Customer

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