Advantage Hyundai

New car, Sonata 2013, only 3 weeks old. It had bad smell - burning. Turned out it was just a plastic bag caught and burning on catalytic converter. - burning. Turned out it was just a plastic bag caught and burning on catalytic converter. More

Chris T. Was phenomenal he made my experience so easy and pleasurable. I would recommend this dealer to everyone. Everyone was friendly and professional. Not a long drawn out experience either. pleasurable. I would recommend this dealer to everyone. Everyone was friendly and professional. Not a long drawn out experience either. More

The sales staff were friendly, courteous, and we are very happy with our experience there. Barry was very helpful and took the time to locate the exact car we wanted. He was very informative and profession happy with our experience there. Barry was very helpful and took the time to locate the exact car we wanted. He was very informative and professional throughout the car-buying process. More

Kevin was great, our experience at other dealers in the area was not want we wanted. Kevin was low pressure and easy going . He offered options and kept in contact along the way. He tppk the time to make s area was not want we wanted. Kevin was low pressure and easy going . He offered options and kept in contact along the way. He tppk the time to make sure I was comfortbable with the car AFTER the purchase,, More

I found your service department to give excellent service except when it comes to giving out loaner cars. I dropped my car off on Saturday 3/15/14 for a service appointment on Monday 3/17/14 because I felt t except when it comes to giving out loaner cars. I dropped my car off on Saturday 3/15/14 for a service appointment on Monday 3/17/14 because I felt that the car was not safe to drive. I needed a loaner to get to work in Ridgewood Queens on the border of Bushwick Brooklyn Sunday and Monday. I requested one for those days and was told there were none available and I should call back in the afternoon on sat, 3/15. I did, and was told none were available. I had to spend hours getting to and from work those days via public transportation.On Monday 3/17 my service advisor Erin Pugliese called to say they have to replace both front end links. They had replaced one and had to order the other one and my car won't be ready until Tuesday 3/18. I again asked for a loaner and was told there were none available. I informed her that this is a problem for me and she said I could come and pick up the car and return it when the other link came in. I do not appreciate that suggestion seeing as it would be a further inconvenience to me. At that point a car should have provided ie: loaner or rental. Your dealership did not have the part in stock and therefore I had to be inconvenienced yet another day. I called back later that day and was told that still a loaner was not available. I usually make my appointment on my days off Friday & Saturday so I would not need a loaner. Unfortunately the only appointment I could get was on Monday. Advantage Hyundai is probably one of the highest volume dealerships on Long Island and may want to consider having more loaner cars available. I take my wife's car into Lexus for service and have no problem getting a loaner when needed. Her car is a 2005 model which has been service there since it was new. This has been the only problem I have had with your service and hope you give it serious consideration so I can continue recommending your dealership. More

great experience with jim Sweeney. would recommend to others considering purchasing a new car. have had three hyundais in a row and continued the tradition with this purchase. others considering purchasing a new car. have had three hyundais in a row and continued the tradition with this purchase. More

Every time I bring my car in for service I always get excellent service. The entire staff at the dealership are always professional and polite. I especially appreciate the complimentary bagels when I hav excellent service. The entire staff at the dealership are always professional and polite. I especially appreciate the complimentary bagels when I have an early morning appointment. More

This was our second purchase with Hyundai and I can not say enough about how wonderful Cathie was. We had our 4 year old with us and she did everything possible to get us into our new car as quickly as pos say enough about how wonderful Cathie was. We had our 4 year old with us and she did everything possible to get us into our new car as quickly as possible!! We will definitely be back for our next car. More

I recently purchased my new car from Advantage Hyundai and the service is the best. The staff is very friendly and helpful! They understand that this is a big investment and break down every angle of it f and the service is the best. The staff is very friendly and helpful! They understand that this is a big investment and break down every angle of it for you so you fully understand everything, they get you the best possible deal and are very respectful of your wishes, budget, etc. They go above and beyond. Everyone there makes you feel very comfortable with the whole process, from test driving & learning the car down to the paperwork (they offer a nice coffee station, water, etc. while you wait on the paperwork, too!) Their knowledge of the cars are extensive and they show you how to set everything (help set up our radio, bluetooth.) Also, they have a great warranty, offer free car washes for as long a you have the car and their mechanics are some of the best out there! I feel comfortable knowing if anything happens or even just a routine oil change that my car is in great hands. I you're looking for a Hyundai I would highly recommend this dealership over the others! More

Everyone from the Britney taking appointments, to Vinny my advisor to the gentlemen retrieving my car upon picking it up when it's ready and on checkout, I always have a courteous and professional experien my advisor to the gentlemen retrieving my car upon picking it up when it's ready and on checkout, I always have a courteous and professional experience. More