Advantage Hyundai - Service Center

I originally wrote a complaint regarding my sales experience & how they added-in extra charge on my invoice which they ended up refunding to me about a month later (I haven't changed that review beca experience & how they added-in extra charge on my invoice which they ended up refunding to me about a month later (I haven't changed that review because I hope that someone won't have to go through the arguing that I had to do in order to get my money back). Since they refunded my money & I had a free oil change coming to me, I decided to use their service department for the car's 1st oil change. I had a 10am appointment for the oil change & when I dropped it off they told me that they would get it in to change the oil in about an hour (what is the point of making an appointment...and I even called ahead to confirm my appointment that morning). I also asked for them to check my tire because the tire pressure light came on during the drive to the dealer & it looked as if my one tire was low. Ninety minutes later my car was "serviced" (including the tire). On my way home, the tire pressure light came on again & after noticing it was low again I pulled into a Pep Boys. They took one look at it & confirmed what I saw...the big nail lodged in my tire (how did the service department miss that?!). More

I do not even own a Hyundai and I serviced my Honda CRV with their service department. I was in the area as I recently moved and went to Advantage Hyundai by accident thinking it was Honda to get my oil ch with their service department. I was in the area as I recently moved and went to Advantage Hyundai by accident thinking it was Honda to get my oil change and brakes done. As I found out it was not Honda, they said they can work on my vehicle and also allow me to use their current coupon offers. Ever since, I have been taking my CRV to their service department, I loved it there so much!!! Staff is so friendly, waiting area is nice and they washed my car for me at no charge! I do not get this kind of service with Honda, it's nice to know Advantage Hyundai will take in my car without it being the same product. What is really a nice touch was a gentleman named Manuel who called me from their customer care center to make sure I was satisfied and if there was anything else Advantage can do for me. I love the attention!! I highly suggest anyone with any car use them. Also while I was there I looked in the showroom, that new Tucson looks like a nice upgrade from my CRV. More