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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,667 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,667 reviews

June 25, 2025

The vendor need to be honest with the numbers, I wont recommended him at all. More

by CL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanver Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave a review. We’re sorry to hear there was concern about transparency with pricing, as we always aim to be clear and upfront with our customers. We'd appreciate the opportunity to understand more about your experience and address any misunderstandings. Please feel free to reach out to us directly so we can make things right.

June 24, 2025

What a terrible experience. Carlos and I made a deal for a 3 yr lease, 15,000 miles per year. He sent me home with a copy of the internet information....that’s it. When I called More

by dives_tubules9s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reputation 1
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos the Liar
Jun 25, 2025 -

Advantage Toyota Valley Stream responded

It’s concerning to hear about the confusion and frustration you experienced regarding your lease terms and the communication throughout the process. Your comments highlight areas that need attention, and they will be shared with our team to help improve transparency and customer service.

June 24, 2025

MR. Travis Cobbs Service Advisor Just Was WONDERFUL. and MR Ross Finkelstein General Sales Manager Was GREAT. More

by jr3879
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Finkelstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation 1
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ChrisWilliams Sales Representative and Jonathan Ulloa JUST HORRIBLE
Jun 25, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for sharing your positive experience with Mr. Travis Cobbs and Mr. Ross Finkelstein. It's wonderful to hear that their service made such a great impression. Your feedback is truly appreciated.

June 24, 2025

My advisor Selina, was very nice & answered all of my. questions.Then in finace Frank worked on the numbers to help me get the terms I needed. More

by JAT343
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selina Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience with Selina and Frank. It’s wonderful to hear that you felt supported and well-informed throughout your visit. Your feedback is truly appreciated.

June 24, 2025

Dealer was clean, welcoming, and helpful. Chris Williams was assigned to em through my long time Toyota contact Luis Valdez. Chris helped me with his knowledge to narrow down and detail some More

by khalin88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Valdez
Jun 26, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for sharing your thoughtful feedback. It’s wonderful to hear that Chris and Luis provided knowledgeable and attentive service during your visit. We appreciate you recognizing their teamwork and dedication in helping you explore the new Prius and supporting your financing needs. Your kind words mean a lot to the entire team.

June 22, 2025

for Inspection and Toyota recall for battery issue took more than three hours waiting which is unacceptable. More

by sahmed277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dossen
Jun 23, 2025 -

Advantage Toyota Valley Stream responded

We understand your frustration with the extended wait time and agree that a three-hour delay for an inspection and recall service is not ideal. Your feedback has been noted, and we’re reviewing this internally to improve efficiency moving forward. Please contact wecare@aagny.net to discuss this matter further.

June 22, 2025

I didnt understand why it took 3 hours for a battery checkup. I was very dissapointed More

by pepper11570
Service Time
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Advantage Toyota Valley Stream responded

We’re sorry to hear about your experience and understand your frustration with the wait time. A battery check shouldn’t take that long, and we’re looking into what happened. Thank you for your feedback—we’ll use it to improve. Please feel free to reach out so we can make it right.

June 20, 2025

They made it easy to purchase my new Tundra. I did not feel pressured and was provided what I wanted. More

by TELLYK514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Advantage Toyota Valley Stream responded

Thank you for the great feedback! We’re happy to hear your Tundra purchase was smooth and pressure-free. Enjoy your new vehicle, and thanks for choosing us!

June 20, 2025

Arrived on time took me in rightaway did what was expected in a timely manner car was returned clean as the way they got it and was on my way More

by qtip3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Advantage Toyota Valley Stream responded

Thank you for the great review! We’re glad everything went smoothly and efficiently during your visit. We appreciate your trust and look forward to serving you again!

June 19, 2025

Was a really refreshing experience, really excellent service all around. Myself and my family do appreciate your service More

by lorrainesoltau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation 1
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for sharing your wonderful feedback. It’s great to hear that you and your family had a refreshing experience and appreciated the service. Your kind words mean a lot to the team at Advantage Toyota.