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Advantage Toyota Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.3
4,787 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,787 reviews

January 31, 2026

When it comes to the people at the dealership I get the nice response but when it comes to the service department very lousy More

by fleuryj979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ulloa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Advantage Toyota Valley Stream responded

Thank you for sharing your honest feedback. We’re glad to hear you’ve had positive interactions with our dealership team, but we’re sorry the service department didn’t meet your expectations. That’s not the experience we want for our customers, and your comments will be shared so we can improve. We appreciate you bringing this to our attention.

January 19, 2026

I had an excellent experience leasing a new car. Carlos from sales and Jessica from finance were extremely patient, courteous, kind, and honest. Will definitely return to Advantage Toyota if I eve More

by jjkornfeld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Andujar and Jessica Gipson - 5 stars
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Jan 20, 2026 -

jjkornfeld responded

Was a great experience with Carlos in sales and Jessica from finance. Would give the whole experience a 5 out of 5 as Carlos was honest, professional, courteous, and patient. I will definitely seek out his assistance for all future purchases/leases. Jessica was also great at answering all my questions and made leasing a breeze. Extremely happy with the entire experience at Advantage Toyota!

Jan 20, 2026 -

Advantage Toyota Valley Stream responded

Thank you so much for sharing your positive experience. It’s wonderful to hear that Carlos and Jessica provided such patient, courteous, and honest service throughout your leasing process. Your kind words and trust in Advantage Toyota are greatly appreciated.

January 16, 2026

Every staff at your location was very helpful and professional. I never felt left out or ignored despite how busy the shop was. Celine is the best! She got me in and out quickly. I received constant More

by Danny.lung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Advantage Toyota Valley Stream responded

Thank you so much for sharing your experience and for highlighting the helpfulness and professionalism of our team. It's wonderful to hear that you felt well taken care of, even during a busy day. We're especially glad Celine made such a positive impression and that you appreciated the comfort and space of our customer lounge. Your feedback truly means a lot to us.

January 16, 2026

Andy is the best. Excellent service. No complaints. Very pleasant and professional . He makes the service of my vehicle a pleasant & stress free experience. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Advantage Toyota Valley Stream responded

Thank you so much for sharing your kind words about Andy and your experience. We're delighted to hear that you found the service both pleasant and stress-free, and that Andy’s professionalism made a positive impression. Your feedback is greatly appreciated by our entire team.

January 13, 2026

The staff & advisor for the morning was courteous & as usual. Just wish the wait is not so long but I understand because was a lot of people before me. More

by RONALDHINDS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2026 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback and for your patience during your visit. It's great to hear that you found our staff courteous, and we appreciate your understanding regarding the wait time. Your input helps us continue to provide a positive experience for all our guests.

January 04, 2026

Well run, salesman and finance manager were excellent. Good inventory of cars available. Good selection. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation 1
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2026 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and kind words about our team and inventory. It’s wonderful to know that you found the process well-organized and the selection met your needs. Your feedback is greatly appreciated.

January 02, 2026

This is my second time purchasing from Advantage Toyota. They are very professional and works with their customers to get a good deal. Thank you team, Advantage Toyota! More

by RM
Recommend Dealer
Yes
Employees Worked With
Owen
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Jan 05, 2026 -

Advantage Toyota Valley Stream responded

Thank you so much for choosing Advantage Toyota again and for sharing your positive experience. It's wonderful to hear that our team's professionalism made a difference and that you felt supported throughout the process. Your appreciation means a lot to us.

December 29, 2025

I was waiting for 3 hrs for oil change and they didn’t do it. I had to return home without getting my oil changed. I have been with this dealership for long time, the car was received but not given service. More

by mdaminhaque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Margie Bonel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

Advantage Toyota Valley Stream responded

We’re very sorry to hear about this experience, and we completely understand your frustration. Waiting that long and then leaving without receiving the oil change you came in for is not acceptable, especially for a loyal customer. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. Please reach out to us directly at wecare@aagny.net so we can look into what happened and work toward making this right.

December 28, 2025

Service was excellent . Deal followed with phone call and text messages to inform me of the progress of service, More

by scombojohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for highlighting the communication throughout your service. It’s wonderful to know that the updates and follow-ups made your visit smooth and satisfactory. Your feedback is greatly appreciated.

December 28, 2025

Yesterday 12/27 I bought the car for service only maintenance which is wheel alignment at 5000 miles waited almost 4 hours I have four cars that I bring in usually to advantage so disappointed each More

by Mag9788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure her name
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Dec 29, 2025 -

Advantage Toyota Valley Stream responded

We're truly sorry to hear about the extended wait times you've experienced during your visits, especially your most recent one. Your experience does not reflect the level of service we strive to provide, and your comments are important to us. We appreciate you bringing this to our attention and value your continued trust in bringing your vehicles to Advantage Toyota.

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