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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,622 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,622 reviews

February 04, 2022

Friendly staff, great waiting area when your car is being serviced. Tea and coffee machine on premises. They tell you what needs to be taken care of after thorough inspection of car. Would recommend this dea More

by ATULDHA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Advantage Toyota Valley Stream responded

Thank you for sharing your insights! We appreciate your recommendation of us to others and are glad you can always expect a comfortable waiting environment here with us.

February 04, 2022

Very bad service , staff lied abt car wash working , 5 hrs for an oil change More

by andrewisaacs820
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

Liar people and worst ever service, very very disappointed for this dealership, they lost me as customer…😡 More

by Savior
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Frantz Casimir
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

Great experience every time I walk in the door. Everyone is friendly, courteous and helpful. More

by BLAIRKAYLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Advantage Toyota Valley Stream responded

We're so glad to know you can always expect a great experience here with us! Thank you for the wonderful feedback.

February 02, 2022

Andy is awesome!! Great customer service Very informative and professional. Works well under pressure. was very busy and he handle it all as if it was a slow day quickly. More

by EVEGA94822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Advantage Toyota Valley Stream responded

Being able to provide excellent service is what we're here for! We'll be sure to pass along your kind words to Andy.

February 02, 2022

Polite friendly people. Clean waiting area. Csr keep you updated through the process. Bathroom is clean. More

by Mmars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Feb 07, 2022 -

Advantage Toyota Valley Stream responded

Thanks for the 5-star review and kind words. We're glad to hear you were satisfied with our accommodations.

February 02, 2022

While everyone was professional & courteous. A little disappointed I was waiting just about 2 hours to get my car back I arrived at 7 & didn’t leave until 9:05 or so. I understood that some mechanics m More

by PAT138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave a review and provide feedback on your service experience. We pride ourselves on ensuring good, quality work is completed every time. We appreciate your kind words and will be sure to pass them along to Mike.

February 01, 2022

This was my first time to this dealer for service and very happy they were able to accommodate early morning and quickly. Waiting time was minimal. Treated with courtesy and professionalism. Great exp More

by therealladyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Advantage Toyota Valley Stream responded

We were glad we were able to accommodate you! Thank you for your great feedback and recommendation of us to others. We'll be here for you whenever you may need us in the future.

February 01, 2022

Professional service, Great job.. I will be returning for more service related issues. Service is over ands above. Thanks More

by NETROUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celine Zollinger
Feb 07, 2022 -

Advantage Toyota Valley Stream responded

We'll be here for you whenever you may need us. Thank you for the wonderful feedback!

January 31, 2022

Xavier always manages and handles my service needs professionally and courteously. Jorelle and Alex were great with getting the job done well and quick. Kye was a pleasure to interact with. More

by RASTA.O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Advantage Toyota Valley Stream responded

Thank you for the 5-star review and kind words, we will be sure to pass them along to Xavier, Jorelle, Kyle, and Alex! Please let us know if there is anything else we can do for you.

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