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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,648 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,648 reviews

September 14, 2020

They had to be install a home link mirror that was ordered with my new lease but did not arrive with it. They said they called when the work was comply so I did not have to wait at the dealer ship. Ve More

by LOVEDUKE
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Advantage Toyota Valley Stream responded

Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Advantage Toyota.

September 13, 2020

From the time my husband and I walked in the door, we felt welcomed. Michael Miller was direct and the point and pulled no inches. More

by GVMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miller
Sep 15, 2020 -

Advantage Toyota Valley Stream responded

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Advantage Toyota and hope to see you again; take care!

September 11, 2020

Would have given a 5 if I didn't have to wait in line for 20 minutes with my car running. Had to walk very far to get my car. More

by grandylynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Just know Billy
Sep 14, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your feedback and we are sorry to read that the car was parked so far from you. We hope to provide a complete five star experience in the future.

September 11, 2020

Good and efficient service. The last time I took my car to Advantage Toyota Valley Stream, I was treated professionally by the service representative. Car was well serviced. Thank you. More

by KWASIETHOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the great review! We always love to read about positive experiences from our customers. Please never hesitate to give us a call for anything else you might need.

September 10, 2020

I don’t feel valuable as a customer. It’s like money making. The more they charge the higher their commission. They need to take time for customer service as well. Andy treated me without empathy. The y More

by MJEANF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Advantage Toyota Valley Stream responded

We are very sorry to read this review. We never want our customers to feel undervalued. We appreciate every single one of them. Please reach out to us at your earliest convenience to guarantee a five star experience in the future.

September 10, 2020

When I bought my van at Advantage Toyota, the agreement was free NYS Annual Inspection at no charge for as long as I owned my van. Yesterday, when I picked up my van, they told me that Advantage Toyota wil More

by ROXIELEO
Recommend Dealer
No
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Advantage Toyota Valley Stream responded

Roxie, our customers are very important to us and we are sorry to hear we may have let you down! Let us know more about what happened and how we can remedy that for your next visit. Send us a message at when you're able.

September 09, 2020

Andy was very transparent in keeping us posted on what needed to be done. Excellent customer service and very efficient. Thank you very much for a great experience during this difficult time. ! More

by Eileen Saporito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Sep 10, 2020 -

Advantage Toyota Valley Stream responded

Eileen, thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Advantage Toyota and what we offer.

September 09, 2020

To have remote start installed. The work took less time than expected. The service people kept me informed along the way. Celine was also helpful in explaining some features. More

by PBJORNEBY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
Sep 10, 2020 -

Advantage Toyota Valley Stream responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Advantage Toyota.

September 09, 2020

My advisor was Celine Zollinger, she was very professional and helpful and knowledgeable. The service was quick and I waited for the car there was good social distancing in the waiting area. More

by Joojoo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
Sep 10, 2020 -

Advantage Toyota Valley Stream responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Advantage Toyota.

September 09, 2020

Service was good as they took care of my car and made the proper repairs where needed. Thank you for making sure my car is safe for the road. More

by GDERENCHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your five star review. The Advantage Toyota team is delighted we could serve you so well.

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