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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,651 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,651 reviews

August 28, 2020

They were COVID responsible and still very cordial to their customers. I was encouraged by the professionalism and concern shown by the employees to us all during these challenging times. Kudos! More

by stanlschwar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akinlabi Dixon
Aug 31, 2020 -

Advantage Toyota Valley Stream responded

Thank you for all of your kind words! We are doing our best to make sure everyone feels safe and following guidelines. If you need anything else, please let us know.

August 27, 2020

Still waiting on someone to get back to me after three weeks since I got my car back. The problem I originally came in with hasn't been fixed. More

by SSARMOOGAM
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Advantage Toyota Valley Stream responded

We are very sorry to read this review. Please reach out to us at wecare@aagny.net to discuss.

August 26, 2020

This Dealership is a reliable place to deal with They are very informative and seek to relay good information on what to in the future for the upkeep of our vehicle More

by brownd0113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Zino
Aug 28, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the five star review. We appreciate your kind words for our team and are happy that you are satisfied. If you need anything else, please give us a call. Take care!

August 26, 2020

I was happy that I was able to get out as quickly as possible. They scared me when they told me that it could take 4 hours for the service. However the actual time was less than 2. One problem. They tol More

by emes921
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share feedback. We are glad that we were able to get your car back to you as soon as possible. If you ever need anything else, please never hesitate to give us a call.

August 26, 2020

I had to go back to the dealer for several items that I felt should have come with a new car. This caused me to paid for two service visits. In addition, I was told to call them if I had questions, and e More

by VANESSA.DEVINE
Recommend Dealer
No
Employees Worked With
Kendell Kensell, and persons from service dept.
Sep 10, 2020 -

Advantage Toyota Valley Stream responded

We're sorry to hear your experience with us was less than amazing. Please reach out to us at wecare@aagny.net so we can understand what happened and how we can improve. We look forward to hearing from you.

August 25, 2020

We were greeted at the door by our salesman Kendell. He was amazing from our initial encounter! Extremely pleasant, professional, and knowledgeable. Kendell can sell 😊 More

by Agb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendell
Aug 27, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the great review! We are glad that you had a great experience with Kendell. Please never hesitate to give us a call the next time you are in need.

August 24, 2020

The dealership was clean but highly disappointed at service. They did not have the part needed to fix my car. After waiting 3+ hours for them to tell me they have to order it and I will have to come ba More

by KWATTS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Woman not listed in service department
Sep 08, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your feedback, and we certainly apologize for any inconvenience. You're valued as a customer, and we invite you to reach out to wecare@aagny.net should you wish to discuss your experience in further detail.

August 24, 2020

Car was serviced and inspection done but the complaints about the noise heard when driving persist. Was told that they weren’t sure where it’s coming from. More

by RILWANSNR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Zollinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your review. We'd like to help get this resolved for you, and ask that you contact us at wecare@aagny.net so we may be of more assistance.

August 23, 2020

I got there earlier than my appointment time. Planned on waiting OUTSIDE for social distancing so I carried my own snacks and a folding chair. More

by misterrowe62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2020

Exceptional service once again. I have dealt with Toyota at Green Acres for many years. This was extremely painless. Thank you! Definitely a place to shop with the peace of mind that they are doing thei More

by Nannette Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Pugleise
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