
Advantage Toyota Valley Stream
Valley Stream, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Informative Since I brought the car there was a light that was never on and it bothered me, I asked around but to no avail. Today Jeffery Merlo explain it to me a Since I brought the car there was a light that was never on and it bothered me, I asked around but to no avail. Today Jeffery Merlo explain it to me and it was an eye opening. More
courteous, updated on status of vehicle a short wait. Courteous, prompt service as I pulled up to the door, updated (via text) on status of vehicle. A thank you was verbalized by each person who assisted Courteous, prompt service as I pulled up to the door, updated (via text) on status of vehicle. A thank you was verbalized by each person who assisted in service. More
Great Service Department I brought in my Camry for an inspection and 1 year maintenance last Saturday morning. The moment I walked in they sat down with me, went thru everyth I brought in my Camry for an inspection and 1 year maintenance last Saturday morning. The moment I walked in they sat down with me, went thru everything going to be done and told me they need an hour and a half. Left the dealership for that amount of time and when I came back, the work was done and vehicle ready. Even received text message work was in progress. More
I was quite surprized how professional the rep was. I had only a short wait for service. The rep was excellent in understanding what i wanted and needed. Thank u very much for the courtesy I had only a short wait for service. The rep was excellent in understanding what i wanted and needed. Thank u very much for the courtesy More
Service Great customer service. I like the text messages regarding progress of the car while being serviced . Service advisor was very friendly and helpful. T Great customer service. I like the text messages regarding progress of the car while being serviced . Service advisor was very friendly and helpful. Thank You More
Service. Highly motivated team of employees, appointment on schedule and a prompt and courteous attention. Every request fulfill at minimum downtime. The wai Highly motivated team of employees, appointment on schedule and a prompt and courteous attention. Every request fulfill at minimum downtime. The waiting room was greeted by the manager and explained the type os services performed and options available . Very helpful to manage the waiting time. More
Service Department I brought in my 2010 Toyota RAV4 for a number of safety recalls. Andy Zolinger quickly reviewed all of the outstanding recalls and set up an appointme I brought in my 2010 Toyota RAV4 for a number of safety recalls. Andy Zolinger quickly reviewed all of the outstanding recalls and set up an appointment for service. We were able to drop off the car the night before and it was ready, as promised, the next day. I was also impressed by the cleanliness of the service area. More
Zero wait, best customer service, They started with my car service the minute I arrived, i got text msgs for updates. They explained to me exactly what is happening, one of the best cu They started with my car service the minute I arrived, i got text msgs for updates. They explained to me exactly what is happening, one of the best customer service i have ever experienced. More
5000 mile service Wendy was very professional and pleasant. Driver to train was very nice too. 5000 mile service and maintenance program is a valuable feature in me buy Wendy was very professional and pleasant. Driver to train was very nice too. 5000 mile service and maintenance program is a valuable feature in me buying from dealership More
Don't waste your time with Martin or Andrew sales managers Came to this dealership November 29 to take a look at an FJ cruiser they had spent almost 2 hours here trying to negotiate with Andrew the sales manag Came to this dealership November 29 to take a look at an FJ cruiser they had spent almost 2 hours here trying to negotiate with Andrew the sales manager we finally made a deal and he told me to come back tomorrow to finalize everything with extra paperwork. Drove an hour and a half back-and-forth to get the documents he wanted came back the next morning only to find out that Andrew the sales manager that I had been speaking with is off today even though he told me he will be here. Made the trip all the way back and spoke to Martin another sales manager only to be told that he does not want to get involved in this deal and to come back tomorrow when Andrew is here. Do yourselves a favor and go to another Toyota dealership these guys just play games with me and wasted for five hours of my time More