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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,634 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,634 reviews

December 06, 2017

Informative Since I brought the car there was a light that was never on and it bothered me, I asked around but to no avail. Today Jeffery Merlo explain it to me a More

by Daru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Merlo
December 06, 2017

courteous, updated on status of vehicle a short wait. Courteous, prompt service as I pulled up to the door, updated (via text) on status of vehicle. A thank you was verbalized by each person who assisted More

by avenue67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Fernandez
December 05, 2017

Great Service Department I brought in my Camry for an inspection and 1 year maintenance last Saturday morning. The moment I walked in they sat down with me, went thru everyth More

by Andy Mensch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Zino
December 05, 2017

I was quite surprized how professional the rep was. I had only a short wait for service. The rep was excellent in understanding what i wanted and needed. Thank u very much for the courtesy More

by Perie Hirshaut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Merlo
December 05, 2017

Service Great customer service. I like the text messages regarding progress of the car while being serviced . Service advisor was very friendly and helpful. T More

by Highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Bolden
December 04, 2017

Service. Highly motivated team of employees, appointment on schedule and a prompt and courteous attention. Every request fulfill at minimum downtime. The wai More

by Careca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Bolden
December 04, 2017

Service Department I brought in my 2010 Toyota RAV4 for a number of safety recalls. Andy Zolinger quickly reviewed all of the outstanding recalls and set up an appointme More

by Phyllis Eichler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2017

Zero wait, best customer service, They started with my car service the minute I arrived, i got text msgs for updates. They explained to me exactly what is happening, one of the best cu More

by Morsel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Merlo
December 01, 2017

5000 mile service Wendy was very professional and pleasant. Driver to train was very nice too. 5000 mile service and maintenance program is a valuable feature in me buy More

by John Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy
December 01, 2017

Don't waste your time with Martin or Andrew sales managers Came to this dealership November 29 to take a look at an FJ cruiser they had spent almost 2 hours here trying to negotiate with Andrew the sales manag More

by Carguy516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Martin Flores, Andrew Zammitto
Dec 06, 2017 -

Advantage Toyota Valley Stream responded

Thank you for your feedback, Carguy516. We were unable to accept your trade-in vehicle because, as we explained to you in person, your vehicle wasn't registered to you; there were issues with the vehicle's Title. You didn't provide the necessary paperwork, which was required for us go ahead with the transaction under those conditions.

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